Guest Relations Manager

Company DescriptionJoin us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, they all share a common ambition: to keep innovating...

Company DescriptionJoin us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, they all share a common ambition: to keep innovating...

JOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are provided.Manages the flow of questions and directs guests within the lobby.Supports the tracking and resolution of service issues.Be the custodian of spearheading the Marriott Bonvoy guest experiences.CORE WORK ACTIVITIESManaging Guest Services and...

Company DescriptionTHE PULLMAN IS YOUR PLAYGROUNDPullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads.Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge,...

At Merlin Entertainments, we are seeking a seasoned professional to lead our Guest Experience team as a key member of our management team. This role is focused on delivering exceptional guest experiences across all areas of our attraction, including admissions, talks, tours, and duty supervision.Main ResponsibilitiesDevelop and implement strategies to...

About Pullman Hotels & ResortsWe are a leading hospitality brand with a presence in 110 countries around the world. Our commitment to innovation and excellence has earned us a reputation as one of the top hospitality brands globally.Our MissionWe strive to create unforgettable experiences for our guests, driven by our passion for innovation and our...

About UsPullman Hotels & Resorts is a leading hospitality brand that prides itself on innovation and excellence. With over 5,600 hotels and 10,000 restaurants in 110 countries, we have a presence in many corners of the globe.Our VisionWe strive to create unforgettable experiences for our guests, whether they are traveling for business or leisure. Our...

About This Role\We are seeking a seasoned Guest Relations professional to join our team as a Front Desk Manager. In this critical role, you will be responsible for leading our front desk operations and ensuring that our guests receive the highest level of service and attention.\Main Responsibilities\Lead and manage a team of front desk staff to deliver...

Pullman Hotels & Resorts is seeking a highly skilled Guest Relations Manager to join our team. As a pioneer in responsible hospitality, we offer a unique environment where you can build lasting connections with guests and colleagues alike.Your key responsibilities will include:Developing effective communication strategies to engage with guestsCollaborating...

Pullman Hotels & Resorts is a leader in responsible hospitality, and we are looking for a talented Guest Relations Manager to join our team. In this role, you will have the opportunity to:Main Responsibilities:Develop and implement effective guest engagement strategiesCollaborate with other departments to drive guest satisfactionProvide exceptional customer...

About UsWe pride ourselves on being a leader in strata titled accommodation management with numerous hotels, resorts and residential apartment buildings throughout Australia and New Zealand. Our people drive the success of our business, so we invest in their skills to allow them to grow and progress through their career.Job DescriptionThe Guest Service Agent...

Job Number: 25030087Job Category: Rooms & Guest Services OperationsLocation: JW Marriott Auckland, 22-26 Albert Street, Auckland, New Zealand, 1010Schedule: Full TimeLocated Remotely? NoPosition Type: Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...

OverviewHind Management is a leading provider of hospitality services, operating a range of hotels, restaurants, bars and spas across New Zealand.We are currently seeking a Room Attendant to join our Housekeeping team at our hotel. As a key member of our team, you will be responsible for ensuring that our guest rooms and public areas are clean and presented...

Company DescriptionWelcome to Novotel Auckland Airport, where luxury meets convenience just steps away from the International terminal.Our 4.5-star hotel boasts THIRTEEN50 Kitchen & Bar, a stylish venue where traditional Kiwi flavors are reimagined with a modern twist, catering to both hotel guests and local diners.Situated outside the terminal, Novotel...

Job DescriptionLead and inspire the team to provide world-class customer service, engagement, and education.Supervise daily Guest Experience and Admissions operations to ensure smooth and efficient service.Oversee team training and development, ensuring high levels of knowledge and guest interaction.Manage rosters, labour budgets, and performance evaluations...

IntroductionWe are a dynamic and vibrant team at AVANI Auckland Metropolis Residences, dedicated to delivering exceptional guest experiences and maintaining a positive work culture. If you are passionate about customer service and have a strong desire to succeed, we would love to hear from you!Job DescriptionThis is an exciting opportunity to join our team...

What you'll bring to the teamScope of Job: Working closely with the Operations Manager, you will oversee the daily operation of the Guest Experience (including Admissions) team at SEA LIFE Kelly Tarltons.This role is focused on delivering an incredible guest experience throughout all areas of the GE team including Admissions, talks, tours, and duty...

**Company Overview**Pullman Hotels & Resorts is a pioneer in responsible hospitality, with a presence in over 110 countries. Our ambition is to innovate and challenge the status quo while maintaining a caring environment for our team members.

We are looking for an experienced leader to join our team as a Guest Experience Supervisor. In this role, you will be responsible for overseeing the daily operation of the Guest Experience team, including admissions, talks, tours, and duty supervision.Main ResponsibilitiesDevelop and implement strategies to improve team productivity and performance, ensuring...

Delivering Exceptional Guest ExperiencesIn this role, you will be empowered to take ownership of guest interactions, using your initiative to address their needs and exceed their expectations. You will process operational tasks efficiently, complete accurate reports, and share local knowledge to enhance the guest experience.Key ResponsibilitiesAddressing...