Guest Service Strategist

What you'll bring to the teamAre you a dynamic leader with a passion for customer service and driving commercial success? Do you thrive in a fast-paced environment where no two days are the same?We're looking for a Guest Services Supervisor to lead our Admission and Guest Experiences teams at SEA LIFE Kelly Tarlton's AucklandAbout the RoleAs a Guest Services...

About This Role\We are seeking a seasoned Guest Relations professional to join our team as a Front Desk Manager. In this critical role, you will be responsible for leading our front desk operations and ensuring that our guests receive the highest level of service and attention.\Main Responsibilities\Lead and manage a team of front desk staff to deliver...

About the Position:The Supervisor of Guest Services will oversee the daily operation of the Guest Experience team, ensuring seamless delivery across all areas. As a key member of the operations team, you will work closely with the Operations Manager to drive excellent guest experiences and promote a positive team culture.A key aspect of this role is training...

Delivering Exceptional Guest ExperiencesIn this role, you will be empowered to take ownership of guest interactions, using your initiative to address their needs and exceed their expectations. You will process operational tasks efficiently, complete accurate reports, and share local knowledge to enhance the guest experience.Key ResponsibilitiesAddressing...

Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

Company Location: Avani Metropolis Auckland ResidencesCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific,...

About The RoleIf you are passionate about service and have a smile to match, we are seeking Guest Services Agents.The shifts are 7:00 AM to 3:30 PM, 3:00 PM to 11:30 PM, and 11:00 PM to 7:30 AM for our 153 room hotel.We are looking for an enthusiastic applicant who understands the meaning of great guest service, teamwork, and attention to detail.A team...

Who We AreAt Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of...

What You'll BringTo be successful in this role, you'll need to bring a positive attitude, a passion for delivering excellent service, and a commitment to exceeding our guests' expectations. You'll also need to be highly organized, driven, and able to work well under pressure.Why Join Us?We offer a great team environment, endless possibilities for growth, and...

About the RoleWe are seeking a highly skilled and motivated individual to fill the role of Front Office Receptionist. In this position, you will be responsible for managing front office operations, ensuring seamless guest experiences, and providing exceptional customer service.You will be the face of our hotel, greeting guests, handling inquiries, and...

Company DescriptionWelcome to Novotel Auckland Airport, where luxury meets convenience just steps away from the International terminal.Our 4.5-star hotel boasts THIRTEEN50 Kitchen & Bar, a stylish venue where traditional Kiwi flavors are reimagined with a modern twist, catering to both hotel guests and local diners.Situated outside the terminal, Novotel...

About the Role:We are seeking an accomplished Senior Business Growth Strategist to lead our sales efforts and drive revenue growth at JW Marriott. As a key member of our team, you will be responsible for developing and executing sales strategies that align with our business objectives.Main Responsibilities:Collaborate with cross-functional teams to identify...

IntroductionWe are a dynamic and vibrant team at AVANI Auckland Metropolis Residences, dedicated to delivering exceptional guest experiences and maintaining a positive work culture. If you are passionate about customer service and have a strong desire to succeed, we would love to hear from you!Job DescriptionThis is an exciting opportunity to join our team...

What you'll bring to the teamScope of Job: Working closely with the Operations Manager, you will oversee the daily operation of the Guest Experience (including Admissions) team at SEA LIFE Kelly Tarltons.This role is focused on delivering an incredible guest experience throughout all areas of the GE team including Admissions, talks, tours, and duty...

Scope Of JobWorking closely with the Operations Manager, you will oversee the daily operation of the Guest Experience (including Admissions) team at SEA LIFE Kelly Tarltons.This role is focused on delivering an incredible guest experience throughout all areas of the GE team including Admissions, talks, tours, and duty supervision.The success of this role is...

Role OverviewAs an Admissions Host, you will be responsible for:Welcoming guests into our iconic attraction.Providing exceptional customer service from start to finish.Ensuring that all guests receive the best possible experience.About UsMERLIN ENTERTAINMENTS operates in over 130 attractions across 25 countries, delivering memorable experiences to 54...

**Company Overview**Merlin Entertainments is a global leader in the attractions industry, delivering unforgettable experiences to millions of visitors every year.We are committed to providing exceptional guest experiences and creating memorable moments for our visitors.As a key member of our team, you will play a crucial role in ensuring that our guests have...

We are looking for an experienced leader to join our team as a Guest Experience Supervisor. In this role, you will be responsible for overseeing the daily operation of the Guest Experience team, including admissions, talks, tours, and duty supervision.Main ResponsibilitiesDevelop and implement strategies to improve team productivity and performance, ensuring...

JOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are provided.Manages the flow of questions and directs guests within the lobby.Supports the tracking and resolution of service issues.Be the custodian of spearheading the Marriott Bonvoy guest experiences.CORE WORK ACTIVITIESManaging Guest Services and...

Company Profile:Atturra Limited is a prominent provider of IT solutions and advisory services to clients across Australia, New Zealand, Singapore, and Hong Kong.Job Title: IT Infrastructure StrategistWe are seeking an experienced IT Infrastructure Strategist to join our team. The successful candidate will be responsible for designing and implementing IT...