Guest Service Manager

Company DescriptionTHE PULLMAN IS YOUR PLAYGROUNDPullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads.Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge,...

IntroductionWe are a dynamic and vibrant team at AVANI Auckland Metropolis Residences, dedicated to delivering exceptional guest experiences and maintaining a positive work culture. If you are passionate about customer service and have a strong desire to succeed, we would love to hear from you!Job DescriptionThis is an exciting opportunity to join our team...

About UsPullman Hotels & Resorts is a leading hospitality brand that prides itself on innovation and excellence. With over 5,600 hotels and 10,000 restaurants in 110 countries, we have a presence in many corners of the globe.Our VisionWe strive to create unforgettable experiences for our guests, whether they are traveling for business or leisure. Our...

What you'll bring to the teamAre you a dynamic leader with a passion for customer service and driving commercial success? Do you thrive in a fast-paced environment where no two days are the same?We're looking for a Guest Services Supervisor to lead our Admission and Guest Experiences teams at SEA LIFE Kelly Tarlton's AucklandAbout the RoleAs a Guest Services...

About This Role\We are seeking a seasoned Guest Relations professional to join our team as a Front Desk Manager. In this critical role, you will be responsible for leading our front desk operations and ensuring that our guests receive the highest level of service and attention.\Main Responsibilities\Lead and manage a team of front desk staff to deliver...

Tfe Hotels / Adina Apartment Hotels is seeking a skilled Guest Services Coordinator to join our team. In this role, you'll play a key part in delivering exceptional guest experiences and driving business results.About the role:Manage front desk operations, including check-in, check-out, and guest servicesProvide accurate and timely information to guests...

About The RoleIf you are passionate about service and have a smile to match, we are seeking Guest Services Agents.The shifts are 7:00 AM to 3:30 PM, 3:00 PM to 11:30 PM, and 11:00 PM to 7:30 AM for our 153 room hotel.We are looking for an enthusiastic applicant who understands the meaning of great guest service, teamwork, and attention to detail.A team...

Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

Company Location: Avani Metropolis Auckland ResidencesCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific,...

About The RoleIf you are passionate about service and have a smile to match, we are seeking Guest Services Agents. The shifts are 7:00 AM to 3:30 PM, 3:00 PM to 11:30 PM, and 11:00 PM to 7:30 AM for our 153 room hotel.We are looking for an enthusiastic applicant who understands the meaning of great guest service, teamwork, and attention to detail. A team...

About the RoleWe are seeking a highly skilled and motivated individual to fill the role of Front Office Receptionist. In this position, you will be responsible for managing front office operations, ensuring seamless guest experiences, and providing exceptional customer service.You will be the face of our hotel, greeting guests, handling inquiries, and...

What you'll bring to the teamScope of Job: Working closely with the Operations Manager, you will oversee the daily operation of the Guest Experience (including Admissions) team at SEA LIFE Kelly Tarltons.This role is focused on delivering an incredible guest experience throughout all areas of the GE team including Admissions, talks, tours, and duty...

About UsWe pride ourselves on being a leader in strata titled accommodation management with numerous hotels, resorts and residential apartment buildings throughout Australia and New Zealand. Our people drive the success of our business, so we invest in their skills to allow them to grow and progress through their career.Job DescriptionThe Guest Service Agent...

Delivering Exceptional Guest ExperiencesIn this role, you will be empowered to take ownership of guest interactions, using your initiative to address their needs and exceed their expectations. You will process operational tasks efficiently, complete accurate reports, and share local knowledge to enhance the guest experience.Key ResponsibilitiesAddressing...

Job DescriptionLead and inspire the team to provide world-class customer service, engagement, and education.Supervise daily Guest Experience and Admissions operations to ensure smooth and efficient service.Oversee team training and development, ensuring high levels of knowledge and guest interaction.Manage rosters, labour budgets, and performance evaluations...

We are looking for an experienced leader to join our team as a Guest Experience Supervisor. In this role, you will be responsible for overseeing the daily operation of the Guest Experience team, including admissions, talks, tours, and duty supervision.Main ResponsibilitiesDevelop and implement strategies to improve team productivity and performance, ensuring...

Join us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common...

What You'll BringTo be successful in this role, you'll need to bring a positive attitude, a passion for delivering excellent service, and a commitment to exceeding our guests' expectations. You'll also need to be highly organized, driven, and able to work well under pressure.Why Join Us?We offer a great team environment, endless possibilities for growth, and...

Company DescriptionJoin us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, they all share a common ambition: to keep innovating...

ResponsibilitiesDefine and implement an exceptional customer journey, ensuring seamless interactions with our guests.Develop and maintain a customer-centric culture that exceeds guest expectations by mobilizing the hotel's management and teams.Measure the effectiveness of guest experience initiatives, drive continuous improvement, and proactively manage...