Guest Satisfaction Ambassador

3 days ago


Auckland, Auckland, New Zealand Pullman Hotels & Resorts Full time

Pullman Hotels & Resorts is seeking a highly skilled Guest Relations Manager to join our team. As a pioneer in responsible hospitality, we offer a unique environment where you can build lasting connections with guests and colleagues alike.

Your key responsibilities will include:

  • Developing effective communication strategies to engage with guests
  • Collaborating with other departments to improve guest satisfaction
  • Identifying opportunities to enhance the guest experience
  • Providing excellent customer service
  • Conducting regular reporting and analysis

We offer a supportive work environment, comprehensive training, and opportunities for professional growth and development. If you are passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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