Supervisor of Guest Services

What you'll bring to the teamAre you a dynamic leader with a passion for customer service and driving commercial success? Do you thrive in a fast-paced environment where no two days are the same?We're looking for a Guest Services Supervisor to lead our Admission and Guest Experiences teams at SEA LIFE Kelly Tarlton's AucklandAbout the RoleAs a Guest Services...

What you'll bring to the teamScope of Job: Working closely with the Operations Manager, you will oversee the daily operation of the Guest Experience (including Admissions) team at SEA LIFE Kelly Tarltons.This role is focused on delivering an incredible guest experience throughout all areas of the GE team including Admissions, talks, tours, and duty...

**Company Overview**Merlin Entertainments is a global leader in the attractions industry, delivering unforgettable experiences to millions of visitors every year.We are committed to providing exceptional guest experiences and creating memorable moments for our visitors.As a key member of our team, you will play a crucial role in ensuring that our guests have...

About YouA passionate leader with previous experience in guest experience, tourism, hospitality, or education is required for this position.Strong communication skills with a natural ability to engage and educate guests of all ages.Experience in training, coaching, and leading teams in a fast-paced environment.A flexible and hands-on approach, with the...

About UsNestled near the Auckland Airport, Novotel Auckland Airport Hotel presents a unique opportunity to deliver unforgettable experiences to discerning travelers. With its elegant design, warm ambiance, and state-of-the-art facilities, this 4.5-star property stands out as a haven for business and leisure travelers alike.The RoleWe invite applications from...

Job SummaryNovotel Auckland Airport is seeking a highly motivated Food & Beverage Supervisor to lead our culinary team. The ideal candidate will have a passion for delivering exceptional customer service and a knack for beer, wine, spirits, and cocktails.About UsWelcome to Novotel Auckland Airport, where luxury meets convenience just steps away from the...

OverviewHind Management is a leading provider of hospitality services, operating a range of hotels, restaurants, bars and spas across New Zealand.We are currently seeking a Room Attendant to join our Housekeeping team at our hotel. As a key member of our team, you will be responsible for ensuring that our guest rooms and public areas are clean and presented...

About UsPullman Hotels & Resorts is a leading hospitality brand that prides itself on innovation and excellence. With over 5,600 hotels and 10,000 restaurants in 110 countries, we have a presence in many corners of the globe.Our VisionWe strive to create unforgettable experiences for our guests, whether they are traveling for business or leisure. Our...

Tfe Hotels / Adina Apartment Hotels is seeking a skilled Guest Services Coordinator to join our team. In this role, you'll play a key part in delivering exceptional guest experiences and driving business results.About the role:Manage front desk operations, including check-in, check-out, and guest servicesProvide accurate and timely information to guests...

About This Role\We are seeking a seasoned Guest Relations professional to join our team as a Front Desk Manager. In this critical role, you will be responsible for leading our front desk operations and ensuring that our guests receive the highest level of service and attention.\Main Responsibilities\Lead and manage a team of front desk staff to deliver...

JOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are provided.Manages the flow of questions and directs guests within the lobby.Supports the tracking and resolution of service issues.Be the custodian of spearheading the Marriott Bonvoy guest experiences.CORE WORK ACTIVITIESManaging Guest Services and...

Cleanliness MattersA clean and comfortable stay is what our guests expect, and we rely on our Housekeeping Supervisors to deliver just that!As a key member of our operations team, you'll be responsible for maintaining the highest standards of cleanliness and quality across all areas of our accommodation.This includes inspecting rooms, developing efficient...

Delivering Exceptional Guest ExperiencesIn this role, you will be empowered to take ownership of guest interactions, using your initiative to address their needs and exceed their expectations. You will process operational tasks efficiently, complete accurate reports, and share local knowledge to enhance the guest experience.Key ResponsibilitiesAddressing...

Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

Company Location: Avani Metropolis Auckland ResidencesCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific,...

About The RoleIf you are passionate about service and have a smile to match, we are seeking Guest Services Agents.The shifts are 7:00 AM to 3:30 PM, 3:00 PM to 11:30 PM, and 11:00 PM to 7:30 AM for our 153 room hotel.We are looking for an enthusiastic applicant who understands the meaning of great guest service, teamwork, and attention to detail.A team...

About The RoleIf you are passionate about service and have a smile to match, we are seeking Guest Services Agents. The shifts are 7:00 AM to 3:30 PM, 3:00 PM to 11:30 PM, and 11:00 PM to 7:30 AM for our 153 room hotel.We are looking for an enthusiastic applicant who understands the meaning of great guest service, teamwork, and attention to detail. A team...

Job SummaryWe are seeking a skilled Front Office Supervisor to join our award-winning team. As a key member of our front office, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our visitors.About the RoleThis is an exciting opportunity to work with a dynamic company like The Instillery Group, where you...

What You'll BringTo be successful in this role, you'll need to bring a positive attitude, a passion for delivering excellent service, and a commitment to exceeding our guests' expectations. You'll also need to be highly organized, driven, and able to work well under pressure.Why Join Us?We offer a great team environment, endless possibilities for growth, and...

Company DescriptionTHE PULLMAN IS YOUR PLAYGROUNDPullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads.Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge,...