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Claims Support Administrator

4 months ago

Manukau, Auckland, New Zealand Marsh Full time
Wellnz is seeking to appoint a Claims Support Administrator in Auckland

What can you expect?

Wellnz, now a part of
Marsh, has an opportunity for a motivated and experienced Administrator looking for something different.

Wellnz is a leader in human risk consultancy.

We work closely with our employers to support their people with:

injury management, return to work support for non-injury factors (illness, mental health), injury prevention, early intervention and other wellbeing services.

Due to our growth we are in need of passionate, experienced and values driven talent to join our team.

What is in it for you?


This role will provide claims administration support to the Wellnz invoicing, finance and claims management teams, and as well as the processing of data in an accurate and efficient manner, will at times, require clear and concise communication with both internal and external stakeholders.

Marsh strongly believes in "Feeling comfortable bringing your whole self to work is a fundamental right of every colleague".

We offer the following benefits to our employees so they feel valued each day at work:

  • Leading training and development programmes
  • Modern CBD offices
  • Great team environment with energetic and supportive colleagues
  • Opportunity to learn and grow as a professional

We will count on you to:

  • Implement and deliver services that meets contractual requirements
  • Ensure client contracts and positive working relationships are maintained
  • Provide administrative support to service teams
  • Enter accurate and timely data
  • Upload hard copy information against the appropriate digital claim record
  • Modify and update database systems as required
  • Support the finance team to reconcile provider statements
  • Foster positive health and safety practices
  • Comply with MMB's H&S Policy

What you need to have:

  • Clear and concise oral and written communication skills
  • Accurate and fast entering of information into databases
  • Excellent organisation skills able to prioritize work and meet deadlines
  • Excellent interpersonal skills able to work within a team
  • Proficient in Microsoft Office tools (or equivalent)
  • Outlook, Word and Excel
  • Willing to accept responsibility and accountability for own decisions and work
  • Strong problem solving capabilities

Are you Ready to Join?
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.