![New Age Rentals Ltd](https://media.trabajo.org/img/noimg.jpg)
Rental Administrator
3 months ago
New Age Harcourts Limited based in Auckland is looking for a Rental Administrator (2 Positions) to work alongside our dynamic and growing rentals team. This is a permanent full-time position with a minimum of 30 hours per week. We are looking for someone who can demonstrate the skills to be able to manage all the aspects of the rental operations in the absence of the Property Manager. As a Rental Administrator, you will be assisting the Property Manager in the day-to-day office operations of the New Age Rentals Ltd. while ensuring customers receive outstanding service and targets are met.
Key Responsibilities are as follows:
- Maintain an up-to-date database of available rental properties and their respective details.
- Assist the Property Manager in Planning and day to day operations of the rental’s portfolio.
- Assist the Property Manager and Finance team in the maintenance and reconciliation of trust account.
- Process all the weekly rentals and overdue amounts including reconciliation of water bills.
- Advertise rental properties on all the required channels.
- Assist the Property Manager and Director in preparing rental agreements according to the company policies.
- Schedule and manage appointments with prospective clients and Property Manager.
- Managing and motivating team members to align with company values and expectations.
- Respond promptly to client inquiries and provide accurate information about available rental properties.
- Assist the Property Manager in organising, planning, and implementing strategies to achieve targets and sales.
- Maintain the database of plumbers, electricians or relevant trade suppliers.
- Ensuring that every customer receives excellent service.
- Assist with claim lodgement for any damages during the tenancy.
- Handling customer concerns when necessary and ensuring the clients are satisfied with the resolved issue and service that has been provided.
**Preferred Requirements**:
- Previous experience in the same industry Ideal, but not compulsory
- Strong command over Hindi and Punjabi language will be a great advantage.
- Ability to work flexible hours, weekends, and holidays.
- Strong organizational and time-management skills with the ability to multitask.
**Job Types**: Full-time, Permanent
**Salary**: $29.70 - $31.00 per hour
Schedule:
- Afternoon shift
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Manukau, Auckland: Reliably commute or planning to relocate before starting work (required)
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