Conference & Events Sales Executive
4 weeks ago
Company Description
Sofitel - Chic, Passionate, Indulged, Special.
Experience the very best of modern luxury at
Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.
The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests.
We are looking for a Lead Ambassador for
Sofitel Auckland Viaduct Harbour as Permanent Full Time
Conference & Events Sales Executive. **The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.
Our Ambassador will be:
- To promote and sell all areas of Sofitel Auckland Viaduct Harbour, with a large focus on Event Management & Event Operations. To ensure all business opportunities are maximized, striving to exceed hotel revenue targets, as well as ensuring events are delivered to a high level of service and guest satisfaction. Maintaining internal and external relationships with stakeholders
- Maintains Health and safety standards in the hotel including the safe operation of Ambassadors, contractors and volunteers.
- A strong communicator, who is highly organised, motivating and empowering who inspires their team to produce a luxury standard of service
- Working alongside a team of experienced leaders to ensure the Hotel runs smoothly
- Effectively receive and manage client enquiries. Focusing on small to medium events / groups
- Preparing customized proposals for each client, ensuring that all pricing and yield strategies are adhered to while being precise and prepared within the expected guidelines.
- Completing the sales process to the highest standard. The process includes initial enquiry, site familiarizations, personalized proposals, negotiating and conversion, and client follow up.
- On securing of business, ensure an event and client brief / Banquet Event Order (BEO) prepared to commence event arrangements.
- Manage the Banquet Event Orders, and preparation / distribution where necessary.
- Ensuring all departments are aware of event activities and movements.
- Entertaining guests, clients and potential clients inside & sometimes outside of normal business hours as required
- Attend C&E networking events, C&E industry specific Trade Shows, and other events as required
- Host C&E business site inspections and famils as the business levels dictate.
- Promoting active selling of all areas of the business.
- Prepare and execute creative sales strategies and activity plan to drive sales.
Qualifications
- Experience in a leadership role within a Hotel and collaborating with business stakeholders is a bonus
- Minimum 1 years' experience in a similar role or Food & Beverage, preferably including 5 star experience
- An excellent understanding of C&E sales and corporate sales / account management
- An understanding of luxury guest expectations and desire to meet these expectations.
- Projects professional image at all times through personal presentation/ interpersonal skills.
- Maintains awareness of industry trends in service, product and presentation.
- Initiates contacts and establishes rapport easily.
- Organises time and work efficiently.
- Excellent verbal and written communication skills, English essential
- Ability to work under pressure and maintain a positive orientation
- Hours worked according to the demands of the business and as per employment agreement.
Additional Information
-
Learn your Way:
- Access to our Accor Academy so you can Earn while you Learn
Work Your Way:
- Flexibility to ensure a work life balance
Benefits Your Way
- Incredible Accor Heartist Benefits discounted Food & Beverage + Accommodation Worldwide
- Complimentary meals on shift
- Accor's Parental Leave Scheme 10 weeks
- Access to our Employee Assistance Program
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