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Regional Business Support Officer

3 months ago

Christchurch, Canterbury, New Zealand Department of Conservation Full time
We are seeking an experienced administrative leader who is skilled at inspiring and motivating teams to deliver quality work and a seamless customer experience

  • 4 weeks + 3 days annual leave per year prorata
  • This is a permanent, fulltime position based in Christchurch CBD
Toitū te marae a Tāne-Mahuta, toitū te marae a Tangaroa, toitū te tangata
If the land is well and the sea is well, the people will thrive

Te Papa Atawhai, Department of Conservation (DOC) serves to protect and sustain nature across Aotearoa.

We put nature and people at the heart of our mahi, guided by te reo Māori, te ao Māori and Te Tiriti o Waitangi.


We do this by:

  • Protecting land, species, ecosystems, and cultural heritage for conservation purposes
  • Managing threats and adverse impacts
  • Being a voice for conservation
  • Connecting people to nature
He angitūtanga | About the role

This is an exciting leadership opportunity to work in a fun and passionate environment whilst supporting our people in conservation.

If you are a self-starter with the ability to motivate others and bring them on a journey; enjoy supporting a diverse regional team and delivering an exceptional level of customer service, keep reading.

As a Regional Business Support Officer, you will support and lead part of our Business Support Team as well as lead some regional work across the Eastern South Island.

This role is based in the Regional Office in Christchurch.
As part of the Eastern South Island Business Support leadership team, you will:

  • Coordinate and support the delivery of effective Business Support services to internal work teams
  • Supervise, coach, mentor and support part of the Business Support team
  • Support and implement DOC system/technology changes across the ESI Region
  • Coordinate and manage regional activities for the national property team
  • Support financial process such as timesheets, payroll and SAP invoicing
This is an office-based role, working Monday to Friday with travel required to the District Offices.

Ngā pūkenga me ngā wheako | Skills and experience
If you have the following skills and attributes, we are keen to hear from you:

  • A qualification in business/office administration/facility coordination or considerable equivalent leadership experience in a similar area
  • Solid communication skills and a drive to deliver an exceptional customer experience in every interaction
  • Proven ability to manage confidential/sensitive material with discretion
  • Great people interactions, collaborating and building lasting relationships
  • A thorough knowledge in the Microsoft Office suite
  • The ability to turn your hand to a multitude of tasks, experience in change management and implementing new systems and processes.
  • The ability to think critically, use initiative and independent judgement to deal with tasks that require immediate attention
  • An understanding of the work of the Department and how it contributes to New Zealand's future sustainability
  • Demonstrated knowledge and understanding of Tikanga Māori and Te Ao Māori
  • A current NZ drivers licence
Ngā āhuatanga kei a mātou | What's in it for you?

Te Papa Atawhai is committed to fostering a diverse workforce that represents the communities we serve, creating an inclusive workplace culture, supporting the relationship between Māori and the Crown, and lifting our cultural capability.

We encourage our people to bring their authentic self and unique perspectives to work, in pursuit of our collective aspirations.


Our commitment to well-being and professional development includes:

  • Flexible working opportunities suited to your role
  • Career development, secondment and training opportunities to help you realise your goals
  • Study assistance in programmes that are relevant to your work
  • Employee Assistance Programme (EAP) and discounted medical insurance
  • Great discounts on DOC accommodation and outdoor apparel and gear so you're ready for your next adventure


The salary range for this position is $62,535 to $79,906 with the starting salary of the successful applicant being based on their relevant skills and experience.

Eligibility to work in New Zealand is mandatory - this includes holding a valid work visa that covers the whole period of employment.

Rā katinga | Applications close at 5pm on Monday, 27 March 2023

Taupānga | Job reference:
DOC/1706054