Client Support Officer

3 weeks ago


Christchurch, New Zealand Bank Of America Corp. Full time

Job Description: We are looking for a dedicated Client Support Officer to join our team at Bank of America Corp. in Christchurch, Canterbury, NZ. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a similar role. Responsibilities:- Provide exceptional customer service to clients, addressing their inquiries and concerns in a timely and professional manner- Assist clients with account management, transactions, and financial inquiries- Collaborate with internal teams to resolve client issues and ensure a seamless experience- Identify opportunities to upsell products and services to clients based on their needs and preferences- Maintain accurate records of client interactions and transactions- Stay up-to-date on industry trends and best practices to provide informed recommendations to clients Requirements:- Hardworking and resourceful individual with a strong work ethic- Excellent communication and interpersonal skills- Ability to think critically and problem-solve effectively- Previous experience in a client-facing role preferred- Proficiency in Microsoft Office and CRM software- Bachelor's degree in Business, Finance, or related field preferred Benefits:- Training and professional development opportunities to enhance your skills and knowledge- Visa sponsorship for eligible candidates- Travel and spending expenses covered for work-related activities- A supportive and inclusive working environment that aligns work with a greater purpose Deadline to apply: ******** Equal Opportunity Statement:Bank of America Corp. is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.



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