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Client Support Officer
2 months ago
Job Description: We are looking for a dedicated Client Support Officer to join our team at Bank of America Corp. in Christchurch, Canterbury, NZ. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a similar role. Responsibilities: - Provide exceptional customer service to clients, addressing their inquiries and concerns in a timely and professional manner - Assist clients with account management, transactions, and financial inquiries - Collaborate with internal teams to resolve client issues and ensure a seamless experience - Identify opportunities to upsell products and services to clients based on their needs and preferences - Maintain accurate records of client interactions and transactions - Stay up-to-date on industry trends and best practices to provide informed recommendations to clients Requirements: - Hardworking and resourceful individual with a strong work ethic - Excellent communication and interpersonal skills - Ability to think critically and problem-solve effectively - Previous experience in a client-facing role preferred - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business, Finance, or related field preferred Benefits: - Training and professional development opportunities to enhance your skills and knowledge - Visa sponsorship for eligible candidates - Travel and spending expenses covered for work-related activities - A supportive and inclusive working environment that aligns work with a greater purpose Deadline to apply: ******** Equal Opportunity Statement: Bank of America Corp. is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
