Customer Service Representative

1 day ago

Auckland City, New Zealand National Storage Full time

**Permanent Ongoing Role**

**Uncapped Incentive Opportunities/Earnings**

**Be Part of An Inclusive And Diverse Team Culture, Where Everyone Is A Team Player**

Join our dynamic team and help our valued customers with their every storage needs. We’re a rapidly growing company with over 250+ Storage Centres located across Australia and New Zealand. This is a great opportunity to join a company with a friendly and fun culture that truly values its staff and customers. No two days will be the same Full training provided with career progression.

**The Role**:
Are you enthusiastic about sales and committed to providing exceptional customer service? We are looking for a customer focussed and sales-driven customer service representative to join our dynamic NZ team. The National Storage Contact Centre is a small close-knit team based in our Auckland office in Newmarket. You will report into the Contact Centre Supervisor in NZ and work closely with the Brisbane Contact Centre and Storage Centres across NZ and Australia.

Ideally you will have previous customer service experience in a Call Centre environment and a demonstrated ability to deliver a highly efficient and consistent standard of service. Shift hours will be Monday to Thursday 8am to 4.30pm, and Sunday 9.30am-6pm, with Friday and Saturday off.

**Key Responsibilities Include**:

- Deliver high quality customer service by providing general information and professional advice in a friendly way whilst ensuring our customers’ needs are met.
- Promote National Storage's brand and products to increase conversions such as insurance, storage space and vehicle hire.
- Proactively build relationships at all levels of the business with a key focus on our Storage Centre teams.
- Achieve individual sales targets and great call quality.

**Benefits of Working with Us**:

- Permanent role with an industry leader and ASX 200 listed company
- Structured training with a continued focus on development
- Discounts on a range of storage services including units and merchandise
- Unique wine offers and discounts through our subsidiary company Wine Ark
- 24-hour wellbeing support for you and your family through our Sonder partnership
- Reimbursements for approved wellbeing services under our WellNS Wallet Program
- Exclusive discounts on a range of leading retailers, hotels, restaurants and more
- Ability to earn referral incentives

***

**About You**:

- Strong Customer Service/Sales background
- High level of organisational skills and excellent time management
- Building relationships comes naturally to you and is matched with a passion and interest for helping people
- You have excellent written and verbal communication skills with the ability to be empathetic and professional
- You thrive when working in a team environment but can also work autonomously
- You have a motivated and proactive approach to your role and are a team player
- Proficient at using technology and multitasking between different systems

  • Customer Service Representative

    1 week ago

    Manukau City, New Zealand Service Foods Full time

    **Service Foods Auckland is seeking motivated and customer-focused individuals to join our team as a Customer Service Representatives.** **About the Role**: In this role, you will be the first point of contact for our valued customers — managing inquiries, processing orders, and resolving issues efficiently and professionally. You’ll use Salesforce...

  • Customer Service Representative

    3 days ago

    Auckland City, New Zealand Service Foods Ltd Full time

    Join a fast-paced, customer-focused team at Service Foods! **We are looking for an experienced and reliable Customer Service Representative to join our Afternoon CSR team in Mangere, Auckland.** **Mō te tūranga mahi | About the Role** In this role, you will be the first point of contact for our valued customers—handling inquiries, processing orders,...

  • Customer Service Representative

    1 week ago

    Napier City, Hawke's Bay, New Zealand service foods Full time NZ$45,000 - NZ$55,000 per year

    Service Foods Napier is seeking a motivated and customer-focused Customer Service Representative to join the team.About the Role:In this role, you will be the first point of contact for our valued customers — managing inquiries, processing orders, and resolving issues efficiently and professionally. You'll use Salesforce (CRM) and Sage (ERP) systems to...

  • Customer service representative

    1 week ago

    Auckland, New Zealand Service Foods Ltd Full time

    Service Foods Auckland is seeking motivated and customer-focused individuals to join our team as a Customer Service Representatives. About the Role: In this role, you will be the first point of contact for our valued customers — managing inquiries, processing orders, and resolving issues efficiently and professionally. You’ll use Salesforce (CRM) and...

  • Customer Service Representative

    2 weeks ago

    Auckland City, New Zealand Gurnishan Enterprise Ltd Full time

    **CUSTOMER SERVICE REPRESENTATIVE(S)** **Customer Service Representative** As a Customer Service Representative, you’ll spend a lot of time on your feet keeping shelves stocked, serving customers, serving delicious coffees and food, running the till, and keeping the store clean and tidy - because you know it’s the little details that add up to a great...

  • Customer Service Representative

    1 day ago

    Auckland City, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Permanent **Category** Sales **Business** Steel **Location** Auckland **Job Reference** 40824 **Posted Date** 25-Jun-2025 **Closing Date** 24-Jul-2025 **Description**: - Dimond is New Zealand's largest manufacturer of steel roofing, cladding, structural and rainwater products. We are part of Fletcher...

  • Customer Service Representative

    7 days ago

    Auckland City, New Zealand Emergent Full time

    Immediate Start - Grafton, Auckland location - Training provided! Work in a supportive team within the medical industry as a customer service representative! Start ASAP, based in Auckland, and training provided! We are looking for an inquisitive Customer Service Representative who has experience dealing with customers - either face to face or over the...

  • Customer Service Representative

    7 days ago

    Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 09:00 - 17:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers by resolving enquiries and providing solutions. **In...

  • Customer Service Representative

    3 days ago

    Auckland City, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Fixed Term **Category** Manufacturing **Business** Steel **Location** Auckland **Job Reference** 39023 **Posted Date** 07-Jan-2025 **Closing Date** 06-Feb-2025 **Description**: **Dimond is New Zealand's largest manufacturer of steel roofing, cladding, structural and rainwater products. We are part of...

  • Customer Service Representative

    1 week ago

    Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** **Customer Service Representative | Howick Leisure Centre** You will be joining our team working between the Pakuranga and Howick Leisure Centre whose main goal is to inspire Aucklanders to be more active. You only get one chance to make a fantastic first impression and our Customer Support Team are the people that make...