Customer service representative
4 days ago
Service Foods Auckland is seeking motivated and customer-focused individuals to join our team as a Customer Service Representatives. About the Role: In this role, you will be the first point of contact for our valued customers — managing inquiries, processing orders, and resolving issues efficiently and professionally. You’ll use Salesforce (CRM) and Sage (ERP) systems to maintain accurate records and support seamless operations across departments. Position snapshot : Location: Mangere, South Auckland We have two full-time permanent roles available with immediate start: AM Shift: 07:00 AM – 03:30 PM (Tuesday to Saturday) PM Shift: 03:00 PM – 11:30 PM (Sunday to Thursday) Key Responsibilities Deliver exceptional customer service through prompt and accurate order processing and communication Build and maintain strong customer relationships while supporting sales and data accuracy Handle customer inquiries via phone, email, fax, and online channels Enter and manage customer orders in Sage (ERP) and update records in Salesforce (CRM) Monitor and manage customer backorders to ensure timely delivery Identify and pursue sales opportunities to support revenue growth Follow up on customer queries, complaints, and requests, coordinating with internal teams for resolution About You The ideal candidate is a proactive and resilient individual with a solid background in customer service. You thrive in fast-paced environments, stay calm under pressure, and are committed to delivering outstanding service with professionalism and care. Key Attributes: Professional phone manner and strong communication skills Experience in customer support, call centre, or similar roles High attention to detail and strong data entry skills Excellent time management and decision-making abilities Proficiency in Microsoft Office (essential); experience with Salesforce and ERP systems (advantageous) Strong interpersonal skills with an empathetic and adaptable approach Reliable transport to and from work Knowledge of the food services or warehouse industry is a plus Year 13 or equivalent qualification required What to Expect At Service Foods, we foster a positive and dynamic work environment. We are guided by our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility. These principles drive our commitment to excellence and team success. We offer a competitive salary, comprehensive benefits, and opportunities for career growth. Apply Now If you thrive in a high-energy environment and are passionate about delivering exceptional customer service, we’d love to hear from you. Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa. Pre-employment Checks : Shortlisted candidates will undergo employment reference checks, Ministry of Justice and ACC verifications, and drug and alcohol testing by an accredited provider.
-
Customer Service Representative
4 weeks ago
Auckland, New Zealand Service Foods Ltd Full timeService Foods Auckland is seeking motivated and customer-focused individuals to join our team as a Customer Service Representatives. About the Role: In this role, you will be the first point of contact for our valued customers — managing inquiries, processing orders, and resolving issues efficiently and professionally. You’ll use Salesforce (CRM) and...
-
Customer Service Representative
4 weeks ago
Auckland, New Zealand Bhinder Transport Limited Full timeCustomer Service Representatives positions available in retails stores located in Auckland City We are looking for Customer Service Representatives for our retail stores located in Auckland City The duties include Providing customer service Processing payment and packing orders Handle customer queries and concerns Display products Ordering stock and handling...
-
Customer Service Representative
1 week ago
Auckland City, New Zealand Gurnishan Enterprise Ltd Full time**CUSTOMER SERVICE REPRESENTATIVE(S)** **Customer Service Representative** As a Customer Service Representative, you’ll spend a lot of time on your feet keeping shelves stocked, serving customers, serving delicious coffees and food, running the till, and keeping the store clean and tidy - because you know it’s the little details that add up to a great...
-
Customer Service Representative
2 days ago
Auckland City, New Zealand Emergent Full timeImmediate Start - Grafton, Auckland location - Training provided! Work in a supportive team within the medical industry as a customer service representative! Start ASAP, based in Auckland, and training provided! We are looking for an inquisitive Customer Service Representative who has experience dealing with customers - either face to face or over the...
-
Customer Service Representative
2 days ago
Auckland City, New Zealand NZ Post Full timeCustomer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 09:00 - 17:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers by resolving enquiries and providing solutions. **In...
-
Customer Service Representative
2 weeks ago
Auckland City, New Zealand NZ Post Full timeCustomer Service Representative | East Tamaki - Monday to Friday 9:30am to 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving...
-
Customer Service Representative
2 weeks ago
Auckland City, New Zealand NZ Post Full timeCustomer Service Representative | East Tamaki - Monday to Friday: 09:30 to 18:00 - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving...
-
Customer Service Representative
4 days ago
Auckland City, New Zealand Auckland Council Full time**He angitūtanga: The opportunity** **Customer Service Representative | Howick Leisure Centre** You will be joining our team working between the Pakuranga and Howick Leisure Centre whose main goal is to inspire Aucklanders to be more active. You only get one chance to make a fantastic first impression and our Customer Support Team are the people that make...
-
Customer Service Representative
4 days ago
Auckland City, New Zealand Auckland Council Full time**He angitūtanga: The opportunity** **Customer Service Representative | Ōtara Pool and Leisure Centre** You will be joining our team in the Ōtara Pool and Leisure Centre whose main goal is to inspire Aucklanders to be more active. You only get one chance to make a fantastic first impression and our Customer Support Team are the people that make it...
-
Customer Service Representative
1 day ago
Auckland, Auckland, New Zealand Looking out for people Full time NZ$50,000 - NZ$70,000 per yearExtrastaff are seeking motivated and dedicated individuals to join our Auckland team as a Customer Service Representative - Call Centre.This full time role sits within a thriving Customer Service & Call Centre department and is being offered due to our clients increasing business demands.Key Responsibilities:Manage both inbound and outbound callsField...
