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Technical Help Desk Professional

1 week ago

Tauranga, Bay of Plenty, New Zealand Tauranga City Council Full time

**Job Summary**

We are seeking a highly motivated and experienced Technical Support Specialist to join our 3 Waters team at Tauranga City Council. As a key member of our team, you will provide technical support to our staff and ensure the smooth operation of our business systems.

**Key Responsibilities**

Your key responsibilities will include:

  • Enhancing user experience through influencing change and improvement to business systems.
  • Managing any issues related to 3 Waters systems, providing technical support, training, and accurate reporting.
  • Ensuring users receive accurate information and experience a high level of service.

**Requirements**

To succeed in this role, you will need:

  • Demonstrable experience in a technical environment or a tertiary qualification in information systems (Diploma Level)/information technology.
  • Experience in work order management or asset management systems.
  • The ability to build and manage professional relationships.
  • The ability to take initiative and work independently.

**Why Join Us**

Tauranga City Council is one of Tauranga's largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team. We offer a wide range of benefits that include 5 weeks annual leave, work from home options, and career development opportunities.

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