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Senior Strategic Claims Advisor

4 weeks ago

Wellington, Wellington, New Zealand New Zealand Government Full time
Job Title: Senior Strategic Claims Advisor

About Us:
The Ministry of Social Development is a people-centred organisation that works with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
We're in communities across the motu, working to make a positive difference in the lives of New Zealanders.

Job Description:
We're seeking a Senior Strategic Claims Advisor who can turn complex concerns into actionable insights that make a real difference to the lives of our claimants.
This role is crucial for enhancing our understanding of legally complex and technical Historic Claims, informing strategic decisions that impact the development of key policy decisions and outcomes that reduce barriers to redress for our clients.

About the Role:
You'll work closely with all teams in our Historic Claims unit and our legal partners providing strategic advice that drives our collective mission.
This role will be heavily focused on understanding complex claims or groups of claims, sharing your findings and advice with Management and the Leadership Team as well as external stakeholders in the private sector and government.
This demands a blend of analytical prowess and creative thinking, ensuring potential risk is identified and managed and that all outcomes are communicated widely, fully understood, and able to be applied seamlessly by the areas/teams they affect.

Your Key Responsibilities:
- Work collaboratively with the Historic Claims team and external stakeholders to develop and implement strategies to resolve complex claims
- Provide expert analysis and recommendations to inform decision-making and drive policy development
- Develop and maintain relationships with key stakeholders, including government agencies, community organisations and iwi
- Stay up-to-date with legislative and regulatory changes that may impact our work
- Identify opportunities to improve processes and procedures to increase efficiency and effectiveness

What You'll Need:
To be successful in this role, you'll need:
- A tertiary qualification in a relevant discipline (e.g. Law) or equivalent operational experience
- Strong analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions
- Excellent communication and interpersonal skills, with the ability to influence and negotiate with stakeholders
- Experience leading projects and providing technical/legal knowledge and leadership
- A working knowledge of the public sector environment and a strong understanding of policy and practice issues relevant to MSD's business

Why Join Us?
The Ministry of Social Development is committed to being a great place to work, where everyone has the opportunity to thrive and reach their full potential.
We value diversity, inclusivity and respect, and strive to create a workplace culture that is positive, supportive and inclusive.
We offer a range of benefits, including flexible working arrangements, training and development opportunities, and a competitive salary package.

Salary: $110,000 - $140,000 per annum