Contact Centre Liaison

Permanent | Wellington | Posted 31 January 2025 | Ref No BH-168543 National Contact Centre Manager Are you an experienced contact centre leader with a background in the health sector? Do you have a track record of leading teams, improving service delivery, and implementing operational improvements?We're looking for a strong leader to manage a National...

Responsibilities:Managing day-to-day operations as well as the operations team and operations department.Working closely with the leadership team to ensure priorities of the work programme result in efficient and effective operations.Managing budgets, forecasting, and allocating resources to help meet business and strategic goals.Working cross-departmentally...

About KiwiRailWe're a company that's passionate about connecting New Zealanders sustainably. Our vision is to create Stronger Connections, Better New Zealand, and we're committed to achieving this through our dedicated employees.The Job DescriptionAs a Contact Centre Specialist, you'll be responsible for delivering exceptional customer experiences across...

OverviewOur Ministry of Justice is committed to strengthening people's trust in the law of Aotearoa, New Zealand. We're looking for someone with experience leading a national Contact Centre and/or service delivery operation to join our team.Salary and BenefitsThe appointing salary for this role will be between $110,766 and $154,680 based on skills and...

About Us\KiwiRail's mission is to connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.\We foster a diverse, inclusive, and supportive workplace where everyone can contribute their best.\Job Responsibilities\The Contact Centre Team Leader's main focus is to lead and develop our staff to...

Job DescriptionWe offer an exciting work environment, the opportunity to work in a variety of clinical settings and support with ongoing professional development. The role of the Primary Care Liaison Nurse is to work across primary and secondary health settings to ensure clients are able to access the treatment most appropriate to their needs.The GP Liaison...

Position DescriptionExperienced team leader soughtFixed term for 12 months – April 2025 startWellington basedHe korero mo matou | About us:At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.Our mission, "Stronger Connections, Better New Zealand," highlights our...

Tfe Hotels / Adina Apartment Hotels is a leading hospitality brand that prides itself on delivering exceptional guest experiences. We're now seeking a Customer Liaison Representative to join our team and help us exceed our guests' expectations.As a Customer Liaison Representative, you'll be responsible for providing top-notch customer service, managing...

About the RoleOur Primary Care Liaison Service is a small team of experienced clinicians covering the MHAIDS region. We work in both primary and secondary health settings to support tangata whaiora receiving the right care, at the right time, in the right environment.The role of the Primary Care Liaison Nurse is to work across primary and secondary health...

Job SummaryWe are seeking a skilled Contact Resolution Expert to join our team at Wellington Water. As a key member of our customer contact and dispatch functions, you will provide frontline support to customers across both our customer contact and dispatch operations.About the RoleThis is a challenging role that requires strong problem-solving and...

Location: MHAIDS region across Wellington, Hutt Valley, Porirua and Kapiti Coast Contract: Full Time Permanent (1.0 FTE) Salary: $86519-$106739 (Depending on experience) Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders.Through integration and collaboration, we - re...

Company OverviewWellington Water is a multi-council owned entity tasked to manage the infrastructure and deliver water services to our communities. Our people are passionate about providing water services for our communities and environment, which is reflective in our values; Tangata Tiaki, Whanau and Mana.Job DescriptionThis is a fast-paced role offering...

Our ValuesWe're a team that values diversity, inclusivity, and community well-being. We believe in empowering everyone to contribute their best and fostering a supportive workplace culture. If you share these values and are passionate about customer service and leadership, we'd love to welcome you aboard.The PositionThis 12-month fixed-term position requires...

Job DescriptionLeverage your technical expertise to execute sales and manage subscription accounts.Act as the key liaison between the ministry and the MBIE contact centre, coaching call centre operators in resolving problems and customer inquiries.Analyse reports, provide feedback, and suggest changes to knowledge articles and systems to address recurring...

**Role Description**We are seeking a highly skilled Historic Claims Liaison to join our team at the Ministry of Social Development. As a key member of our Historic Claims team, you will play a vital role in supporting individuals who have experienced harm while in State care.**Key Responsibilities**As a Historic Claims Liaison, you will be responsible for...

Assist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will...

Assist customers and public to resolve water related issuesPermanent or Fixed Term opportunityConvenient Petone location with hybrid workingThe remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will utilise...

Job Description:The Home Health Services Liaison at Parx Home Care is responsible for facilitating effective communication between healthcare providers, patients, and families to promote optimal discharge planning. This role involves developing and maintaining strong relationships with Skilled Nursing Facilities and other healthcare providers to generate...

What We Offer:New Zealand Post is a lively bunch of people with a diverse set of skills, united by one mission – to deliver for New Zealand. As a Customer Service Representative, you'll be part of a dynamic team that's dedicated to providing exceptional customer service.Key Responsibilities:You'll be handling inquiries, requests, or complaints from...

**Job Requirements:**To be successful in this role, you will need to have:Previous experience in a customer-focused environment;Strong communication and organisational skills;Ability to work under pressure and meet deadlines;Positive attitude and resilience.How to Apply:If you are a motivated and customer-focused individual who is looking for a new...