Manager Contact Centre

Permanent | Wellington | Posted 31 January 2025 | Ref No BH-168543 National Contact Centre Manager Are you an experienced contact centre leader with a background in the health sector? Do you have a track record of leading teams, improving service delivery, and implementing operational improvements?We're looking for a strong leader to manage a National...

About This OpportunityWe're seeking a skilled Customer Care Representative to join our Contact Centre team. As a key customer-facing channel, we aim to deliver exceptional service to our students and stakeholders. If you're passionate about making a difference in education and possess excellent communication skills, we'd love to hear from...

About KiwiRailWe're a company that's passionate about connecting New Zealanders sustainably. Our vision is to create Stronger Connections, Better New Zealand, and we're committed to achieving this through our dedicated employees.The Job DescriptionAs a Contact Centre Specialist, you'll be responsible for delivering exceptional customer experiences across...

OverviewOur Ministry of Justice is committed to strengthening people's trust in the law of Aotearoa, New Zealand. We're looking for someone with experience leading a national Contact Centre and/or service delivery operation to join our team.Salary and BenefitsThe appointing salary for this role will be between $110,766 and $154,680 based on skills and...

About This OpportunityWe're looking for a highly skilled Customer Insight Advisor to join our contact centre team. As part of this role, you'll be the first point of contact for people reaching out to us. You'll provide clear and accurate information, ensure every interaction is a positive experience, and contribute to identifying and fixing customer pain...

About Us\KiwiRail's mission is to connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.\We foster a diverse, inclusive, and supportive workplace where everyone can contribute their best.\Job Responsibilities\The Contact Centre Team Leader's main focus is to lead and develop our staff to...

Position DescriptionExperienced team leader soughtFixed term for 12 months – April 2025 startWellington basedHe korero mo matou | About us:At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.Our mission, "Stronger Connections, Better New Zealand," highlights our...

Job SummaryWe are seeking a skilled Contact Resolution Expert to join our team at Wellington Water. As a key member of our customer contact and dispatch functions, you will provide frontline support to customers across both our customer contact and dispatch operations.About the RoleThis is a challenging role that requires strong problem-solving and...

Assist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will...

At Datacom, we're passionate about making a difference in people's lives and helping organisations use technology to innovate and grow.About the RoleThe Data Centre Delivery Coordinator plays a critical role in organising customer and business-as-usual (BAU) operational activity across all NZ and AU data centres. This involves being the first point of...

A Day in the LifeYou'll work collaboratively with the business and technology teams to drive Contact's technology and transformation initiatives. This role involves managing strategic vendor relationships, overseeing/improving technology governance frameworks, and providing strategic thought leadership to the business, technology team members, and broader...

Assist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunity In either a permanent or fixed term position, you will...

Assist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will...

Full-time Employment Category: Permanent Full Time Company Description Colliers is a leading diversified professional service and investment management company.With operations in 70 countries, our 22,000 enterprising professionals provide exceptional service and expert advice to clients.At Colliers, we do what's right and operate in ways that benefit our...

Colliers is a leading diversified professional service and investment management company.With operations in 70 countries, our 22,000 enterprising professionals provide exceptional service and expert advice to clients.At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.Our people are...

Leadership opportunity in a centre licensed for 64.Relocation support available.Full Pay parityPaid Registration and first aid.Discounted childcare for your Tamariki.Be well supported by your Area Manager.Enjoy small town lifestyle and a rewarding leadership roleLocated in the heart of Levin and ideally situated within walking distance to most amenities,...

Leadership opportunity in a centre licensed for 64.Relocation support available.Full Pay parityPaid Registration and first aid.Discounted childcare for your Tamariki.Be well supported by your Area Manager.Enjoy small town lifestyle and a rewarding leadership roleLocated in the heart of Levin and ideally situated within walking distance to most amenities,...

What We Offer:New Zealand Post is a lively bunch of people with a diverse set of skills, united by one mission – to deliver for New Zealand. As a Customer Service Representative, you'll be part of a dynamic team that's dedicated to providing exceptional customer service.Key Responsibilities:You'll be handling inquiries, requests, or complaints from...

**Job Requirements:**To be successful in this role, you will need to have:Previous experience in a customer-focused environment;Strong communication and organisational skills;Ability to work under pressure and meet deadlines;Positive attitude and resilience.How to Apply:If you are a motivated and customer-focused individual who is looking for a new...

Company OverviewWe're driven by a spirit of service and guided by the core values of the public service. At Inland Revenue, our mission goes beyond tax collection - we fund and deliver programs that support and care for New Zealanders. Our goal is to provide exceptional service and ensure long-term compliance.