Contact Centre Leadership Position

Permanent | Wellington | Posted 31 January 2025 | Ref No BH-168543 National Contact Centre Manager Are you an experienced contact centre leader with a background in the health sector? Do you have a track record of leading teams, improving service delivery, and implementing operational improvements?We're looking for a strong leader to manage a National...

OverviewOur Ministry of Justice is committed to strengthening people's trust in the law of Aotearoa, New Zealand. We're looking for someone with experience leading a national Contact Centre and/or service delivery operation to join our team.Salary and BenefitsThe appointing salary for this role will be between $110,766 and $154,680 based on skills and...

Responsibilities:Managing day-to-day operations as well as the operations team and operations department.Working closely with the leadership team to ensure priorities of the work programme result in efficient and effective operations.Managing budgets, forecasting, and allocating resources to help meet business and strategic goals.Working cross-departmentally...

Our ValuesWe're a team that values diversity, inclusivity, and community well-being. We believe in empowering everyone to contribute their best and fostering a supportive workplace culture. If you share these values and are passionate about customer service and leadership, we'd love to welcome you aboard.The PositionThis 12-month fixed-term position requires...

About This OpportunityWe're seeking a skilled Customer Care Representative to join our Contact Centre team. As a key customer-facing channel, we aim to deliver exceptional service to our students and stakeholders. If you're passionate about making a difference in education and possess excellent communication skills, we'd love to hear from...

About KiwiRailWe're a company that's passionate about connecting New Zealanders sustainably. Our vision is to create Stronger Connections, Better New Zealand, and we're committed to achieving this through our dedicated employees.The Job DescriptionAs a Contact Centre Specialist, you'll be responsible for delivering exceptional customer experiences across...

**About Kindercare Learning Centres**We are seeking a dedicated leader to drive success and lead a team in providing exceptional childcare.Our centre in Johnsonville offers an established environment within a vibrant community, with lovely outdoor areas and ample parking.In this full-time position, we require someone who is inspired to lead our...

About UsWe're Kindercare Learning Centres, a mission-driven organisation dedicated to providing exceptional childcare and education. Our centres are built on strong relationships between children, families, and our team of passionate educators.As a leader at our centre in Johnsonville, you'll be part of a supportive and inclusive team committed to keeping...

Position DescriptionExperienced team leader soughtFixed term for 12 months – April 2025 startWellington basedHe korero mo matou | About us:At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.Our mission, "Stronger Connections, Better New Zealand," highlights our...

Job SummaryWe are seeking a skilled Contact Resolution Expert to join our team at Wellington Water. As a key member of our customer contact and dispatch functions, you will provide frontline support to customers across both our customer contact and dispatch operations.About the RoleThis is a challenging role that requires strong problem-solving and...

Job DescriptionContact Energy Ltd is seeking a skilled digital product strategist to lead our digital product initiatives and drive innovation. Our team is dedicated to creating user-friendly solutions that make a positive impact.The ideal candidate will have a deep understanding of digital technologies and trends, as well as experience in agile...

As a Centre Director at Kindercare Learning Centres (308) Johnsonville, you will have the opportunity to make a positive impact on the lives of children and their families. We are committed to keeping tamariki safe, loved, and learning.The successful candidate will be a strong leader who can motivate and inspire their team to deliver exceptional childcare....

Assist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will...

Company OverviewWellington Water is a multi-council owned entity tasked to manage the infrastructure and deliver water services to our communities. Our people are passionate about providing water services for our communities and environment, which is reflective in our values; Tangata Tiaki, Whanau and Mana.Job DescriptionThis is a fast-paced role offering...

**Job Requirements:**To be successful in this role, you will need to have:Previous experience in a customer-focused environment;Strong communication and organisational skills;Ability to work under pressure and meet deadlines;Positive attitude and resilience.How to Apply:If you are a motivated and customer-focused individual who is looking for a new...

Assist customers and public to resolve water related issuesPermanent or Fixed Term opportunityConvenient Petone location with hybrid workingThe remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will utilise...

Assist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunity In either a permanent or fixed term position, you will...

Assist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will...

Assist customers and public to resolve water related issuesPermanent or Fixed Term opportunityConvenient Petone location with hybrid workingThe remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunity In either a permanent or fixed term position, you will...

Position DescriptionTake your proven customer skills to the next levelBe part of an exciting transformation, growth time at InterislanderPermanent position, based in WellingtonHe korero mo matou | About us:At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.Our mission,...