Frontline Contact Professional
2 days ago
Wellington Water is a multi-council owned entity tasked to manage the infrastructure and deliver water services to our communities. Our people are passionate about providing water services for our communities and environment, which is reflective in our values; Tangata Tiaki, Whanau and Mana.
Job DescriptionThis is a fast-paced role offering development and variety, where you'll resolve customer queries through a mix of inbound/outbound calls, emails, and live chat services. You'll also be required to triage and dispatch service requests to councils and crews.
Required Skills and QualificationsTo succeed in this role, you'll need:
- Demonstrated contact centre/call centre experience working within SLA's/KPI's.
- Competency to navigate technology and a range of systems at pace.
- Excellent written and verbal communication skills to engage through a range of channels.
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Frontline Service Officer
4 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeThe RoleYou'll be an essential part of our dynamic frontline team in Palmerston North. Your daily tasks will primarily take place in a contact centre environment, where you'll be making and answering calls, and responding to messages through email and other channels. You'll work closely with customers to understand their unique situations and help them...
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Occupational Therapy Professional
10 hours ago
Wellington, Wellington, New Zealand Frontline Health Wellington Full timeWe are looking for an Occupational Therapy Professional to join our team at Frontline Health Wellington. As a key member of our multidisciplinary team, you will provide specialist care to patients on their palliative journey. Your role will involve collaborating with experts to ensure seamless, high-quality care and empowering patients to engage in...
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Frontline Resolution Expert
7 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeAbout the RoleWe are seeking a Frontline Resolution Expert to join our team. The successful candidate will be responsible for providing frontline customer support and resolving customer queries in a timely and accurate manner.Key Responsibilities:Resolve customer inquiries through various communication channels including calls, emails, and live chat...
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Contact & Dispatch Coordinator
7 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeAssist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will...
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Contact & Dispatch Coordinator
3 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeAssist customers and public to resolve water related issuesPermanent or Fixed Term opportunityConvenient Petone location with hybrid workingThe remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will utilise...
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Contact & Dispatch Coordinator
7 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeAssist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunity In either a permanent or fixed term position, you will...
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Contact & Dispatch Coordinator
6 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeAssist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will...
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Contact & Dispatch Coordinator
3 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeAssist customers and public to resolve water related issuesPermanent or Fixed Term opportunityConvenient Petone location with hybrid workingThe remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunity In either a permanent or fixed term position, you will...
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Phone Line Contact Professional
6 hours ago
Wellington, Wellington, New Zealand Instillery Group Full timeJoin Our TeamWe're looking for a skilled Phone Line Contact Professional to join our team in Wellington Central. As a key member of our contact service team, you'll be responsible for providing exceptional customer service and support via phone.About Our CompanyThe Instillery Group is a values-driven organization with a strong focus on customer service. We...
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Direct Marketing Coach
5 days ago
Wellington, Wellington, New Zealand Frontline Coaching Nz Full timeFrontline Coaching NZ Wellington, Wellington, New ZealandA Direct Marketing Coach (DMC) is a professional who trains individuals, businesses, clubs, and organizations to grow their sales or membership through direct marketing strategies such as:Teaches effective communication and sales techniques.Coaches on handling objections and closing deals.Helps...
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Community Health Therapist
10 hours ago
Wellington, Wellington, New Zealand Frontline Health Wellington Full timeWe are looking for a Community Health Therapist to join our multidisciplinary team at Frontline Health Wellington. As a key member of our team, you will provide specialist care and support to patients on their palliative journey.Your role will involve collaborating with experts to ensure seamless, high-quality care and empowering patients to engage in...
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Machine Learning Professional
2 days ago
Wellington, Wellington, New Zealand Contact Energy Ltd Full timeWe are on an exciting journey to decarbonize New Zealand's energy sector, and we need talented individuals like you to help us achieve our vision. As a Data Engineer at Contact Energy Ltd, you will play a critical role in designing and deploying cutting-edge AI/ML solutions that empower our people to achieve bold outcomes.About the CompanyContact Energy Ltd...
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Palliative Care Professional
4 days ago
Wellington, Wellington, New Zealand Frontline Recruitment Full time**About the Role**We are seeking a dedicated and compassionate Palliative Care Professional to join our team. As a Community Health Nurse Specialist, you will be working in the community, providing quality care to patients and their families within the palliative care space in their own homes.**What We Offer**- Competitive salary $37-$40/hour- Work-life...
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Water Network Support Specialist
7 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeJob DescriptionWe are looking for a Water Network Support Specialist to join our team. The successful candidate will be responsible for providing frontline customer support and resolving customer queries in a timely and accurate manner.Key Responsibilities:Assist customers and the public in resolving water-related issuesWork in either a permanent or...
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Customer Support Specialist
6 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeAbout the RoleThe successful candidate will be responsible for providing frontline customer support across both our customer contact and dispatch functions, ensuring timely and accurate information is provided to customers regarding their service requests.
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Contact Centre Leadership Position
5 days ago
Wellington, Wellington, New Zealand Kiwirail Full timeAbout Us\KiwiRail's mission is to connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.\We foster a diverse, inclusive, and supportive workplace where everyone can contribute their best.\Job Responsibilities\The Contact Centre Team Leader's main focus is to lead and develop our staff to...
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Frontline Support Specialist
3 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeAbout the Job\We're looking for an experienced Contact & Dispatch Coordinator to join our team. As a key member of our customer service team, you'll play a critical role in ensuring our customers receive high-quality service and support.\Your primary responsibilities will include responding to customer inquiries, resolving issues, and providing timely and...
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Customer Service Coordinator
3 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeJob OverviewWe are seeking an exceptional customer service professional to join our team as a Contact and Dispatch Coordinator. This role is ideal for individuals with outstanding communication skills, ability to work under pressure, and a passion for delivering excellent customer experiences.About the RoleProvide frontline customer support across both...
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Communications Project Manager
5 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout Our TeamWe are a dynamic and supportive team working on a critical project that will make a real difference to our frontline staff and communities.Our Values:We value professionalism, respect, integrity, Māori and the Treaty, and diversity.We are accountable for our performance and take responsibility for contributing to and building high-performing...
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Business Support Specialist
5 days ago
Wellington, Wellington, New Zealand New Zealand Government Full time**About the Role**This position is part of the Verification Services directorate within New Zealand Food Safety, reporting directly to the Manager Business Operations and Performance. As a key member of the team, you will provide administrative support to our teams and serve as the first point of contact for frontline teams when booking travel nationally....