Frontline Resolution Expert

Job SummaryWe are seeking a skilled Contact Resolution Expert to join our team at Wellington Water. As a key member of our customer contact and dispatch functions, you will provide frontline support to customers across both our customer contact and dispatch operations.About the RoleThis is a challenging role that requires strong problem-solving and...

Join Our TeamWe're looking for a skilled professional to join our team as a Customer Vulnerability Specialist. In this role, you'll play a key part in developing new policies and refining existing ones to support customers in vulnerable situations.You'll work closely with teams to embed best practices and ensure effective resolution of customer complaints....

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of technology to innovate and grow.We are currently seeking an experienced Problem Resolution Expert to join our Service Operations business, supporting major accounts in New Zealand. This is an...

We're seeking a highly motivated and enthusiastic Customer Service Team Member to join our team at The Warehouse. As a key member of our frontline staff, you'll be responsible for delivering exceptional customer experiences and ensuring our customers receive the highest level of service possible.Your main responsibilities will include answering customer...

Your Role: Customer Vulnerability & Resolution AdvisorYou'll be at the heart of our approach to customer vulnerability and fair resolution. Your key responsibilities include developing new and refining existing policies, frameworks, and processes that ensure customers in vulnerable situations receive the extra care they need and effectively resolve customer...

**Role Overview**We are looking for a skilled Senior Advisor to join our Operations Support team. In this role, you will provide expert advice and guidance to frontline service delivery across the Courts and Tribunals teams.**Key Responsibilities**Provide expert advice and guidance to frontline service delivery across the Courts and Tribunals teamsMaintain...

Job DescriptionWe are seeking a skilled Registered Nurse to join our Crisis Resolution Service team.The successful candidate will be responsible for providing acute assessments, risk management, and support to individuals presenting in distress after hours.This is a shift work position, covering the after-hours shifts, and requires the ability to work well...

Key ResponsibilitiesThe successful candidate will be responsible for:Identifying and resolving data-related issues affecting customersDeveloping and implementing data-driven solutions to improve customer outcomesMaintaining accurate and up-to-date records of customer interactions and data transactionsCollaborating with cross-functional teams to ensure...

About UsAt Resolution Life, we strive to provide our customers with unparalleled insurance solutions that cater to their unique needs. With a rich history spanning nearly 150 years, we have established ourselves as a trusted partner in the financial services industry.We take pride in our commitment to delivering exceptional customer experiences through our...

About UsAt Resolution Life, we strive to provide our customers with unparalleled insurance solutions that cater to their unique needs. With a strong foundation in the financial services industry, we have established ourselves as a trusted partner in providing innovative insurance products.We take pride in our commitment to delivering exceptional customer...

About the JobAs an Incident Management Engineer, you will play a vital role in ensuring the smooth operation of our customers' critical workloads. You will be responsible for providing communication, emergency response, technical resolver engagement, and incident management for our customers.Your Key ResponsibilitiesDrive the resolution of large scale...

Job Summary:We are looking for an experienced Coordinator to join our team in Wellington. As a key member of our team, you will be responsible for coordinating AOD tests and providing expert advice and guidance to frontline staff.About the Team:Our team works collaboratively to ensure the smooth operation of our AOD testing program. We are committed to...

Customer Vulnerability and Resolution AdvisorThe Co-operative Bank Banking About the Job: Make a real impact where it matters most At The Co-operative Bank, we believe all our customers deserve fair, inclusive, and compassionate support, especially those who may be experiencing vulnerable circumstances.We're looking for a Customer Vulnerability & Resolution...

About Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most. We offer a range of personal insurance products that can help you through just about anything life throws at you. We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...

About Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most.We offer a range of personal insurance products that can help you through just about anything life throws at you.We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...

About the Team:We are a group of smart people passionate about cloud computing and believe that world-class support is critical to customer success. As a Cloud Database Expert, you will play a crucial role in helping our customers achieve their goals.You will be responsible for solving complex database-related issues, developing and presenting training, and...

About UsThe Ministry of Social Development is a people-centred organisation that works in communities across New Zealand.We provide social policy and advice to government, as well as assistance with income, employment, and housing support.We are committed to supporting and enabling Māori, whānau, hapū, iwi, and communities to realise their own potential...

About Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most.We offer a range of personal insurance products that can help you through just about anything life throws at you.We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...

We are looking for a Contract Governance Expert to join our team at Alpha Personnel Recruitment Ltd. As a key member of the team, you will be responsible for ensuring effective contract management practices across the organization.Key responsibilities include:Managing commercial and procurement activitiesDeveloping and implementing contract governance...

About Asteron LifeAt Asteron Life, we are here to help customers build bright futures and protect what matters most.We offer a range of personal insurance products that can help you through just about anything life throws at you.We work with advisers, so you get expert insurance advice, matching the right insurance you need to help you live life to the...