Office Operations Manager
3 days ago
**Job Description:**
The Front Desk Concierge plays a critical role in providing exceptional customer service to visitors and employees at our National Support Office in Auckland. This is a permanent, full-time position working Monday – Friday, based in the office.
**Key Responsibilities:**
- Lead the front desk team across office tasks, event functions, and processes included in the Front Desk Manual
- Greet and assist visitors and employees with a professional and friendly demeanor
- Co-ordinate and setup meeting rooms to ensure they are ready before and after meetings
- Manage the meeting room booking system, including AV equipment requirements
- Oversee security processes, access cards, Staff IDs, and lockers and ensuring all registers are up to date
- Address and resolve any building-related issues that may arise
- Supervise the ordering and maintenance of office consumables, ensuring levels are maintained and are managed
- Ensure the opening tasks of the office and pack down at the end of the day across both floors are managed
- Coordinate company vehicles and visitor parking bookings
- Organize courier services and maintain the office mail service
**Requirements:**
- A minimum of 5+ years of experience in a similar role
- Proactive problem-solving, multitasking, and time management essential
- Ability to maintain confidentiality, and work with minimum supervision as part of partnership
- Technical proficiency in Microsoft applications
- Professional and friendly demeanor with a positive and welcoming attitude
- Adaptability and flexibility to work in a fast-paced environment
- Full New Zealand Drivers licence
**What We Offer:**
- Competitive remuneration package
- Funded health insurance
- Discounts on products and services from a range of our partners
- Opportunity to be part of our Employee Rainbow Network
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