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Supporter Relations Manager

2 weeks ago

Auckland, Auckland, New Zealand Outward Bound New Zealand Full time

Overview: We are seeking a highly skilled and dedicated individual to join our small, friendly, and fun team as a Community Engagement Specialist. This role offers the opportunity to make a real difference in the lives of our supporters and tauira.

Responsibilities: The successful candidate will be responsible for planning and delivering engaging celebration events, managing event logistics, and providing exceptional donor care. They will also support our OB Champions in achieving their fundraising goals and manage the fundraising inbox. Additionally, they will facilitate welcome packs and thank-you phone calls for new donors and record donations in our CRM system.

Requirements: To be successful in this role, you will need 2–3+ years' experience in a similar position, preferably within a not-for-profit organisation. You will also require strong attention to detail, excellent verbal and written communication skills, and the ability to travel nationwide for events as required.