Head of Revenue Performance

5 days ago

Auckland, Auckland, New Zealand Datacom Full time

We are seeking a talented Head of Revenue Performance to join our team at Datacom.

In this leadership role, you will be responsible for driving transformative growth across the entire revenue cycle, optimising revenue streams from lead generation to customer acquisition and long-term retention.

You will act as the strategic connector between Sales, Marketing, Customer Success, and Service teams, orchestrating a unified revenue engine that leverages cutting-edge technology, data-driven insights, and process optimisation.

Key Responsibilities:

  • Developing and implementing a holistic revenue operations strategy that aligns with SaaS Portfolios overarching business goals.
  • Owning the revenue operations process from end-to-end, ensuring continuous optimisation of lead generation, customer acquisition, and retention workflows.
  • Fostering seamless collaboration between Sales, Marketing, Customer Success, and Service teams to deliver a unified and exceptional customer experience.
  • Using advanced analytics to define and track KPIs across the revenue cycle, including conversion rates, pipeline velocity, churn, and customer lifetime value.

About You:

  • A proven leader with 8+ years of experience in revenue operations, sales operations, or a related field, with at least 5 years in a leadership or senior management role within a SaaS business.
  • Deep understanding of the full sales funnel, from lead generation through to customer retention, and the ability to optimise each stage for maximum impact.
  • Strong analytical skills, with experience in data analytics, business intelligence, and the ability to translate insights into actionable strategies.
  • Experience in leading and aligning cross-functional teams, particularly in Sales, Marketing, and Customer Success.

Culture and Benefits:

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have maintained a dynamic, agile, small business feel that is often diluted in larger organisations of our size.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few.

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