Desktop Analyst
4 days ago
Company Overview
FNZ Group is a global business that provides a platform for wealth management. We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Salary and Benefits
We offer a competitive salary and excellent benefits, including full comprehensive health insurance, life insurance, additional company leave days after your first 12 months, volunteer leave, sick days, referral bonuses, and more.
Job Description
As a Desktop Analyst in the APAC region, you will be responsible for providing technical assistance to end-users across NZ and the wider APAC region. Your key responsibilities will include building and deploying desktop equipment, providing technical assistance, and efficiently managing a ticketing queue.
Required Skills and Qualifications
- Bachelor's degree or higher in an ICT-related field
- Minimum 1–2 years IT support experience
- Knowledge of commonly used concepts, practices, and procedures relating to IT systems support
- Demonstrable troubleshooting skills with end-user hardware, software, and connectivity problems
- Strong delivery-focused working style and customer-oriented
- Willingness to 'go the extra mile'
Why Join Us?
We offer a hybrid 3+2 model combining working from the office and from home. You will have the opportunity to work with a dynamic and diverse team and contribute to the success of our business.
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