Technical Support Analyst
7 days ago
About the Job
Axiom Technologies is a global IT services partner that supports medium- to large-scale enterprises. We are seeking a highly skilled Desktop Support Officer to join our team. In this role, you will be responsible for coordinating and providing onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.Responsibilities and Requirements
- Coordinate and provide onsite/on-call assistance to end-users- Troubleshoot/find root cause for general performance issues
- Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
- Provide Web applications support for Edge or Chrome
- Familiar with AppV applications, MS Store Apps and packaged applications
- 2+ years of Experience in Level 2/3 desktop support
- Windows 10 or 11 Admin troubleshooting experience of Intune, cloud and thick build machines
- Familiar with PowerShell scripting knowledge
Why Join Us
- Opportunity to work with a leading global IT services partner- Collaborative team-oriented environment
- Ability to work both independently and collaboratively as part of a team
- Passionate about delivering quality no matter what you are doing
How to Apply
If you are looking for the next challenge in your career and wish to apply for this role, please submit your resume.-
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