Service Desk Representative

2 days ago


Auckland, Auckland, New Zealand Mitre 10 Full time

We're on the hunt for a talented Service Desk Representative to join our team at Mitre 10 Mega Pukekohe As a key member of our service team, you'll be responsible for handling customer inquiries, resolving issues, and providing top-notch customer service.

About the Role
This is a full-time position with rostered hours (40 per week) from Sunday to Thursday. As a Service Desk Representative, you'll be the first point of contact for customers, and it's essential that you possess excellent communication skills and a positive attitude.

Key Responsibilities
- Handle customer inquiries and resolve issues promptly
- Provide expert advice on products and services
- Collaborate with colleagues to achieve sales targets
- Maintain a high level of product knowledge
- Participate in ongoing training and development programs

What We Offer
We offer a fun and dynamic work environment, comprehensive training program, and opportunities for career advancement. If you're a people person who excels in customer-facing roles, please submit your CV and cover letter via this website.



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