It Service Desk Manager
2 days ago
Abano Healthcare is the largest Dental Support Organization (DSO) in Australia and New Zealand, supporting over 1,500 dentists and 280+ dental practices with cutting-edge technology, training, and operational excellence.We seek an experienced IT Service Desk Manager to lead and support our IT Service Desk team, ensuring smooth operations across our network.
This is a fantastic opportunity for an experienced IT professional who thrives in a fast-paced environment and is passionate about delivering exceptional support.Job DescriptionLead, mentor, and develop a high-performing Service Desk teamOversee IT support operations, ensuring timely resolution of incidents and requestsImplement best practices in IT service management and drive continuous improvementCollaborate with internal teams and external vendors to enhance IT servicesMonitor and analyse service desk performance, ensuring SLAs are metProvide hands-on support and troubleshooting when neededQualificationsProven experience in an IT Service Desk leadership roleExperience working in an MSP environment would be highly regardedStrong knowledge of ITIL frameworks and ITSM best practicesAbility to manage, coach, and develop a team in a dynamic environmentExcellent problem-solving skills and a customer-first approachExperience working in a multi-site environment is a plusStrong communication and stakeholder management skillsAdditional InformationWork for the largest DSO in ANZ, driving innovation in the dental industryBe part of a collaborative, high-performance teamCareer growth opportunities in a rapidly expanding organizationCompetitive salary and great employee benefitsReady to take the next step in your career?
Apply today and be part of our mission to support world-class dental care across Australia and New ZealandSeniority levelAssociateEmployment typeFull-timeJob functionInformation TechnologyIndustriesHospitals and Health Care
#J-18808-Ljbffr
-
It Service Desk Manager
4 days ago
Auckland, Auckland, New Zealand Abano Healthcare Group Full timeAbano Healthcare is the largest Dental Support Organization (DSO) in Australia and New Zealand, supporting over 1,500 dentists and 280+ dental practices with cutting-edge technology, training, and operational excellence.We seek an experienced IT Service Desk Manager to lead and support our IT Service Desk team, ensuring smooth operations across our...
-
IT Service Desk Director
2 days ago
Auckland, Auckland, New Zealand Abano Healthcare Group Full timeAbout Abano Healthcare GroupAbano Healthcare Group is a leading dental support organization in Australia and New Zealand. Our network of over 1,500 dentists and 280+ dental practices relies on cutting-edge technology, training, and operational excellence.We are seeking an experienced IT Service Desk Manager to lead our IT Service Desk team and ensure smooth...
-
IT Service Desk Lead
6 days ago
Auckland, Auckland, New Zealand Abano Healthcare Group Full timeAbout the RoleWe are seeking an experienced IT professional to lead our Service Desk team, ensuring smooth operations across our network. As a key member of our technical operations team, you will oversee IT support operations and implement best practices in IT service management.Main Responsibilities:Lead, mentor, and develop a high-performing Service Desk...
-
Service Desk Engineer
2 days ago
Auckland, Auckland, New Zealand Consult Recruitment Full timeService Desk Engineer (Tier 2)Are you passionate about providing exceptional IT support?We're looking for an up-and-coming IT Service Desk Engineer to join our client's Technology team.You'll be the first point of contact for IT support, responsible for troubleshooting issues, managing IT assets, and supporting various projects to ensure smooth...
-
Service Desk Operations Manager
7 days ago
Auckland, Auckland, New Zealand Vulcan Full timeVulcan OverviewWe are a rapidly evolving organization that prioritizes research and development. Our team is passionate about staying ahead of the curve in terms of technology.We are seeking an experienced Service Desk Engineer to join our dynamic team. As a key player in our IT infrastructure, you will be responsible for providing exceptional support to our...
-
It Service Desk Engineer
3 days ago
Auckland, Auckland, New Zealand Vulcan Full timeWe are looking for a passionate, experienced Service Desk Engineer ready to hit the ground running and play a key role in supporting our critical internal systems.If you're innovative, eager to learn, and thrive in a collaborative environment, this could be the perfect opportunity for you.What You'll Bring:As a Service Desk Engineer, you'll work closely with...
-
It Service Desk Engineer
1 day ago
Auckland, Auckland, New Zealand Vulcan Full timeWe are looking for passionate, experienced Service Desk Engineers who are ready to hit the ground running and play a key role in supporting our critical internal systems.If you're innovative, eager to learn, and thrive in a collaborative environment, this could be the perfect opportunity for you.What You'll Bring:As a Service Desk Engineer, you'll work...
-
Service Desk Representative
4 days ago
Auckland, Auckland, New Zealand Mitre 10 Full timeWe're on the hunt for a talented Service Desk Representative to join our team at Mitre 10 Mega Pukekohe! As a key member of our service team, you'll be responsible for handling customer inquiries, resolving issues, and providing top-notch customer service.About the RoleThis is a full-time position with rostered hours (40 per week) from Sunday to Thursday. As...
-
Technical Service Desk Expert
20 hours ago
Auckland, Auckland, New Zealand Vulcan Full timeJob DescriptionVulcan is seeking a highly skilled and experienced Service Desk Engineer to join our team. As a key member of our IT department, you will be responsible for delivering exceptional technical support to our employees.About the CompanyVulcan is a dynamic and innovative company that values research and development. We are committed to providing...
-
Service Desk Technical Lead
24 hours ago
Auckland, Auckland, New Zealand Vulcan Full timeAbout the PositionThe Service Desk Engineer role at Vulcan is a critical part of our IT infrastructure. As a key member of our team, you will be responsible for delivering exceptional technical support to our employees.Key Performance IndicatorsYour success in this role will be measured by:Timely and effective resolution of IT incidents and service...
-
Front Desk Manager
3 days ago
Auckland, Auckland, New Zealand Marriott International Full timeKey Performance Indicators (KPIs)\As a Front Desk Manager at Marriott International, your KPIs will include:\Guest satisfaction ratings\Front desk productivity and efficiency\Staff retention and morale\Compliance with company policies and proceduresAbout Marriott International\Marriott International is a global leader in the hospitality industry, with a...
-
Desk Coordinator
5 days ago
Auckland, Auckland, New Zealand NZME New Zealand Full time**Role Summary**We are seeking a highly skilled and organized individual to join our news desk team as a desk coordinator. The successful candidate will be responsible for supporting the production of content, managing tasks, and ensuring efficient workflow.**Key Responsibilities:**Coordinate tasks and activities to ensure timely completion and quality...
-
Service Desk Team Lead
2 days ago
Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full timeLocation: CBD, Inner West & Eastern SuburbsReference ID: 938446Contact: Dean MumfordCall: 0450 901 035West Sector: TechnologyJob Summary- Generous Salary package & Performance incentives- Hybrid WFH role - Sydney CBD location- Great internal culture - Friendly and fun work environmentJob DescriptionThe EmployerWest Technology has been retained to recruit for...
-
Front Desk Operations Manager
2 days ago
Auckland, Auckland, New Zealand Oceania Group Full timeWhat We Offer:Oceania Group is a proud provider of competitive remuneration packages, a safe and healthy working environment, and opportunities for ongoing development and career progression. We believe in valuing our people and recognising their contributions to our success.Job Summary:We are seeking a skilled and enthusiastic Receptionist to join our team...
-
Service Desk Support Specialist
3 days ago
Auckland, Auckland, New Zealand Vulcan Full timeCompany OverviewVulcan is a dynamic and fast-paced organisation that thrives on innovation and collaboration. We're committed to delivering exceptional IT experiences for our internal teams, and we're looking for a passionate Service Desk Engineer to join our team.
-
Front Desk Supervisor
7 days ago
Auckland, Auckland, New Zealand Southern Cross Group Full timeKey ResponsibilitiesLead the front desk team in managing office tasks, event functions, and processes as outlined in the Front Desk Manual.Greet and assist visitors and employees with a professional and friendly demeanor.Coordinate meeting rooms to ensure they are ready before and after meetings.Manage the meeting room booking system, including AV equipment...
-
Help Desk Technician
7 days ago
Auckland, Auckland, New Zealand Consult Recruitment Full timeJob OverviewWe are looking for a highly skilled Help Desk Technician to join our team at Consult Recruitment. As a Service Desk Engineer, you will be responsible for delivering exceptional IT support services to our clients.Key Responsibilities:To handle and resolve Level 1.5 and Level 2 incidents, service requests, and ITSM tasks efficiently.To maintain...
-
Senior Service Desk Engineer
3 days ago
Auckland, Auckland, New Zealand Abano Healthcare Pty Ltd Full timeAbout UsAbano Healthcare Group is a leading dental support organisation in Australia and New Zealand, dedicated to fostering a supportive and innovative environment for our clinicians. We offer a competitive salary and benefits package, as well as opportunities for growth and professional development.Job SummaryWe are seeking a Senior Service Desk Engineer...
-
Administrative Assistant
2 days ago
Auckland, Auckland, New Zealand Oceania Group Full timeWhy Work with Us:Oceania Group is committed to supporting our employees to learn and grow, providing opportunities for career development and advancement. We believe in valuing our people and recognising their contributions to our success.Job Description:This role is an exciting opportunity to join our team as a Receptionist at The Helier by Oceania. As a...
-
Front Desk Concierge
5 days ago
Auckland, Auckland, New Zealand Southern Cross Group Full timeCentral Auckland Closing date: 23 March 2025 Reference: 1092516 Apply NowFront Desk Concierge National Support Office, Auckland We are looking for a high energy professional, and experienced individual to join the Southern Cross Healthcare team as a Front Desk Concierge at our National Support Office.This role will be responsible for leading the front desk...