Help Desk Specialist
2 days ago
We're seeking a highly motivated and results-driven individual to join our Help Desk Team as a Customer Service Representative. In this role, you will be responsible for providing top-notch support to our customers through various channels, including phone, email, and live chat.
About the Role:This position is perfect for someone who enjoys working in a fast-paced environment and is committed to delivering exceptional customer experiences. You will have the opportunity to work with a diverse range of products and services, developing your skills and expertise along the way.
Responsibilities:- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and concerns efficiently
- Manage customer orders, cancellations, and returns
- Collaborate with internal teams to resolve complex issues
If you are a customer-focused individual with excellent communication skills, we would love to hear from you.
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Help Desk
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Auckland, Auckland, New Zealand Propertycompliance Full timeJob Opportunities in Information & Communication TechnologyExplore various full-time positions in the Help Desk & IT Support subClassification across New Zealand.Available Positions:Support Engineer at Admin By Request NZ LimitedLocation: Papakura, AucklandWork with a variety of different technical infrastructures and become part of a well-established...
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Help Desk Technician
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Auckland, Auckland, New Zealand Consult Recruitment Full timeJob OverviewWe are looking for a highly skilled Help Desk Technician to join our team at Consult Recruitment. As a Service Desk Engineer, you will be responsible for delivering exceptional IT support services to our clients.Key Responsibilities:To handle and resolve Level 1.5 and Level 2 incidents, service requests, and ITSM tasks efficiently.To maintain...
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Help Desk Technician
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Auckland, Auckland, New Zealand Engeo Nz & Au Full timeGet AI-powered advice on this job and more exclusive features.Talent Acquisition Specialist @ ENGEO | New Zealand & AustraliaWe are looking for a help desk technician to join us for a 6-month contract.As a key part of our IT team for ENGEO, you will provide efficient and effective technology solutions and support to our 8 offices across New Zealand and...
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Help Desk Technician
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Auckland, Auckland, New Zealand Everbridge Full timeEverbridge is a leading provider of SaaS-based critical communications and enterprise safety solutions. We are seeking a skilled IT Help Desk Support Engineer to join our team based in New Zealand.This role involves providing technical support to our global colleagues, including C-level executives, VPs, Engineers, and more. We're looking for a highly...
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Help Desk Specialist
1 day ago
Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full timeCompany Overview:West Recruitment Pty Ltd has teamed up with a rapidly expanding Australian boutique service provider, boasting partnerships with top-tier tech leaders and driving growth through innovation.The company is committed to delivering exceptional support services to clients across various industries, backed by a supportive leadership team that...
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Help Desk Support Specialist
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Auckland, Auckland, New Zealand Consult Recruitment Full timeJob Description:We are seeking a skilled Service Desk Engineer (Tier 2) to provide exceptional IT support to our clients. As the primary point of contact for IT-related issues, you will be responsible for troubleshooting problems, managing IT assets, and supporting various projects to ensure seamless operations.Key Responsibilities:Handle and resolve Level...
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Help Desk Operations Manager
5 days ago
Auckland, Auckland, New Zealand Engeo Nz & Au Full timeHelp Desk Technician Job SummaryWe are seeking a highly skilled and motivated Help Desk Technician to join our team at Engeo NZ & AU. The successful candidate will be responsible for providing technical support and assistance to our employees across multiple locations.Duties and ResponsibilitiesRespond to and resolve technical issues via phone, email, or...
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Help Desk Technician II or III
7 days ago
Auckland, Auckland, New Zealand The Wonderful Company Full timeAbout the TeamThe IT team at The Wonderful Company is dedicated to providing exceptional technical support to our employees across various locations in Auckland and Tauranga. As a Help Desk Technician II or III, you will be responsible for delivering top-notch technical support and collaborating with cross-functional teams to resolve issues and implement...
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Help Desk Professional
5 days ago
Auckland, Auckland, New Zealand Randstad Full timeRole Overview:Our company is seeking a highly skilled Help Desk Professional to join our team. This individual will be responsible for providing top-notch customer service, addressing and resolving customer complaints, and maintaining a high level of customer satisfaction.Key Responsibilities:1. Respond to customer inquiries via phone, email, or chat,...
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IT Infrastructure Engineer
3 days ago
Auckland, Auckland, New Zealand Vulcan Full timeJob DescriptionWe're seeking an experienced Service Desk Engineer who can hit the ground running and provide top-notch support to our critical internal systems. As a Service Desk Engineer, you'll work closely with cross-functional teams, leveraging your excellent communication skills, agile mindset, and collaborative spirit to drive seamless IT experiences...
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Help Desk Expert
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Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full time**Your New Role**You'll be at the heart of the support team, collaborating closely with two visionary directors who lead by example. Here's what's in it for you:Explore new client environments and stay up-to-date with cutting-edge technologies.Develop your skills through top-notch training and certifications.Build strong relationships with clients across...
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Help Desk Specialist
6 days ago
Auckland, Auckland, New Zealand PST Full timePST is looking for a highly motivated and communicative individual to fill the role of Customer Support Helpdesk Specialist.The successful candidate will be responsible for creating tickets, resolving customer cases, and providing comprehensive support from start to finish.They will also schedule appointments, document their content, and utilize an...
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IT Help Desk Analyst
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Auckland, Auckland, New Zealand SkyCity Full timeWe are seeking a highly skilled and motivated IT professional to join our Group ICT Service Desk team at SkyCity.The successful candidate will have excellent communication and problem-solving skills, as well as a strong understanding of IT concepts and technologies.They will be able to work independently and as part of a team to provide technical support to...
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Help Desk Engineer
4 days ago
Auckland, Auckland, New Zealand Everbridge Full timeJob DescriptionWe are looking for an experienced Help Desk Engineer - Desktop Support to join our team based in New Zealand. As a key member of our Corporate IT team, you will be responsible for providing technical support to our global colleagues.Main Tasks:Resolve technical issues efficiently and effectively through remote troubleshooting and clear...
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Help Desk Analyst
7 days ago
Auckland, Auckland, New Zealand Mercury NZ Limited Full timeWe're seeking a highly skilled Energy Freedom Specialist to join our Service Desk Team at Mercury NZ Limited. In this critical role, you'll work closely with our internal customers to deliver exceptional IT service and support.Your primary responsibility will be to:Provide expert-level technical support to staff members via phone, email, and in-person...
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Help Desk Leadership Position
2 days ago
Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full timeWhat We're Looking ForWe require someone who holds relevant IT qualifications/certifications such as ITIL, has experience in a supervisory or leadership capacity within the Service Desk environment, can manage Active Directory, O365, Microsoft Exchange and cloud services such as Azure, experienced with virtualisation technologies and managed VMWare (or...
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It Help Desk Support Engineer
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Auckland, Auckland, New Zealand Everbridge Full timeEverbridge, a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions, is actively seeking an IT Help Desk Support Engineer to join our team based in New Zealand. This is a remote/home-based position based anywhere in New Zealand. This role is pivotal in providing top-tier technical support to our global...
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It Help Desk Support Engineer
4 days ago
Auckland, Auckland, New Zealand Everbridge Full timeEverbridge, a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions, is actively seeking an IT Help Desk Support Engineer to join our team based in New Zealand.This is a remote/home-based position based anywhere in New Zealand.This role is pivotal in providing top-tier technical support to our global colleagues,...