Product Visionary for Customer Proposition
13 hours ago
At Air New Zealand, we're on a mission to deliver unparalleled customer experiences. As a Senior Product Manager, you'll play a pivotal role in driving this vision forward.
Company OverviewAir New Zealand is a pioneering airline that's committed to enriching our country through connections. Our purpose is to empower New Zealanders and the world by delivering exceptional flying experiences.
We're dedicated to creating Manaaki – taking care further than any other airline – and crafting compelling experiences that inspire and connect. Our goal is to lead a significant transformation of our customer experience and product portfolio over the coming years.
Job DescriptionAs a Senior Product Manager, you'll be the voice of the customer, championing user experience and business value. You'll focus on delivering product outcomes with a deep understanding of customers, commercial outcomes, operational processes, and technology.
You'll develop a product vision, formulate strategy, design the product roadmap, and work closely with business partners to deliver against it. This role requires someone who is naturally curious with a strategic mindset, comfortable with ambiguity, and prepared to get into the detail.
Key Responsibilities:
- Demonstrate an outcome orientation, placing a customer lens on all activities.
- Exhibit strong commercial acumen, identifying market opportunities to drive product profitability and achieving business outcomes.
- Balance vision and pragmatism, pushing boundaries while working with delivery teams to deliver value to customers quickly.
- Develop excellent stakeholder influencing skills, navigating multiple business units and maintaining strong relationships with external vendors.
- Take ownership of product visions and strategies, delivering meaningful outcomes.
- Champion product outcomes, strategy, and roadmaps across diverse partners, including technical, commercial, operations, and external stakeholders.
As a Senior Product Manager at Air New Zealand, you'll have the opportunity to drive the future of our customer proposition across a portfolio of products. You'll join a supportive team that works collaboratively to achieve great things for our customers and the airline.
We're committed to diversity, equity, and inclusion, believing in creating a truly inclusive workplace where everyone can thrive. We celebrate differences and diversity of thought, encouraging candidates from diverse backgrounds to apply for our roles.
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