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Administrative Support Professional

1 week ago

Dunedin, Otago, New Zealand 1300Smiles Ltd Part time

We are looking for a skilled Administrative Support Professional to join our team at 1300Smiles Ltd. As a key member of our front-line staff, you will play a vital role in ensuring that patients receive exceptional care and service from the moment they arrive.

As an experienced administrator, you will possess excellent communication skills, the ability to work well under pressure, and a passion for delivering high-quality service. Your responsibilities will include:

  • Greeting and welcoming patients, responding to their queries, and resolving any issues promptly
  • Scheduling appointments, managing the practice's calendar, and maintaining accurate patient records
  • Handling billing and payment processes, as well as processing insurance claims
  • Supporting the dental team with tasks such as filing, data entry, and inventory management
  • Maintaining a clean, organized, and welcoming reception area and waiting room

To succeed in this role, you will need:

  • Exceptional communication and interpersonal skills
  • Proven ability to work efficiently and effectively in a fast-paced environment
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and dental practice management software