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Chat Support Representative

1 month ago

Nelson, New Zealand Sanmina Full time

Job Description: Sanmina is seeking a dedicated and confident Chat Support Representative to join our team on a part-time basis. This remote position is perfect for individuals who excel in time and project management. As an Associate level representative, you will be responsible for providing exceptional customer service through chat support. Responsibilities: - Respond to customer inquiries and issues through chat in a timely and professional manner - Troubleshoot technical problems and provide solutions to customers - Escalate complex issues to senior team members as needed - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to improve overall customer satisfaction - Stay up-to-date on company products and services to provide accurate information to customers Requirements: - 2 years of experience in customer service or a related field - Confident and dedicated personality traits - Strong time management and project management skills - Excellent communication skills, both written and verbal - Ability to work independently and as part of a team - Proficiency in using chat support tools and software - High school diploma or equivalent Benefits: - Gym membership - Dental insurance - Parental leave Working Environment: At Sanmina, we pursue excellence in every endeavor, setting a high standard for achievement. We value teamwork, innovation, and a commitment to customer satisfaction. Equal Opportunity Statement: Sanmina is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.