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Customer Support Officer
2 months ago
Job Description:Dick's Sporting Goods is seeking a motivated and energetic Customer Support Officer to join our team in Nelson, NZ. As a part-time entry-level position, the Customer Support Officer will be responsible for providing exceptional customer service to our clients.Responsibilities:- Responding to customer inquiries via phone, email, and chat in a timely and professional manner- Resolving customer complaints and issues effectively and efficiently- Providing product information and assistance with purchases- Processing returns and exchanges- Assisting with order tracking and delivery updates- Collaborating with other team members to ensure a seamless customer experience- Maintaining accurate customer records and documentationRequirements:- 1 year of experience in customer service or a related field- Motivated and energetic personality- Strong critical thinking skills- Excellent time management abilities- Ability to thrive in a fast-paced environment- Strong communication skills- Ability to work independently and as part of a teamBenefits:- Free accommodation- Travel opportunities- Employee discountsWorking Environment:At Dick's Sporting Goods, we thrive in an environment that embraces and navigates change seamlessly. Our team is dedicated to providing the best possible customer experience and working together to achieve our goals.Deadline to Apply:August 31, 2024Equal Opportunity Statement:Dick's Sporting Goods is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
