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Nelson, New Zealand Sonic Automotive Full time

Job Description:Sonic Automotive is seeking a part-time Chat Support Officer to join our team in Nelson, NZ. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a customer service or support role. We are looking for a hardworking and adaptable individual who can thrive in a fast-paced environment.Responsibilities:- Provide chat support to customers, answering inquiries and resolving issues in a timely and professional manner- Collaborate with other team members to ensure a seamless customer experience- Utilize project management skills to prioritize and manage multiple chat conversations simultaneously- Maintain a high level of understanding and empathy in all interactions with customers- Continuously improve processes and procedures to enhance the overall customer support experienceRequirements:- At least 4 years of experience in a customer service or support role- Strong adaptability and project management skills- Excellent written and verbal communication skills- Ability to work well under pressure and in a fast-paced environment- Proficiency in using chat support software and tools- A positive attitude and a willingness to learn and grow in the roleBenefits:- Travel and spending expenses covered- Gym membership- Company transportation providedEqual Opportunity Statement:Sonic Automotive is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.Deadline to apply: ********If you meet the requirements and are ready to join a dynamic team that values understanding and empathy in all interactions, we encourage you to apply for the Chat Support Officer position at Sonic Automotive in Nelson, NZ.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.