Principal Advisor Ways of Working, Sector Digital

5 months ago

New Zealand Te Whatu Ora - Health New Zealand Full time

Join Health New Zealand - Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

**Te whiwhinga mahi | The Opportunity**

Our Sector Digital Channels team are working to expand and improve the digital health landscape in Aotearoa. We are the digital transformation partners enabling modern technology solutions that improve the people and whānau experience through equitable access to varying models of care.

We are the change agent for national programmes; and we work with our customers and partners to enable equitable access through both digital self-service and assisted channels and to reduce pressure on the workforce through automation and integration. We are product focused and leverage modern platforms, technologies and ways of working to deliver quality, sustainable and cost effective products and services.

We take pride in leading change that will provide equitable digital solutions for the health of Aotearoa.

**Mōu | About you**

As our Principal Advisor Ways of Working, you will play a crucial role in our Ways of Working team, ensuring our Directorate functions smoothly and efficiently. You will provide valuable advice, support, and thought leadership, fostering continuous improvement while building strong relationships among teams. At the heart of your role, you will guide our people to form and sustain high-performance teams and deliver exceptional work.

Your role involves mentoring, coaching, and guiding our teams to structure themselves effectively. The Principal Advisor also supports the Manager Ways of Working in key program development, offering top-notch advice to our leaders and mentoring colleagues across the Directorate as needed.

Your focus will be on creating a culture of adaptability within the Directorate, ensuring high performance and offering guidance on various aspects including effective working methods, adaptability support, assurance, process improvement, risk and financial management, and alignment with our Data and Digital strategy and industry standards.

**Ngā pūkenga me ngā wheako | Skills and experience**
- A relevant tertiary qualification.
- A strong understanding of the machinery of Government, and planning and performance functions.
- Excellent Interpersonal skills with the ability to foster strong stakeholder relationships.
- Excellent oral and written communication skills with the ability to tailor complex messages to a range of audiences.
- Critical thinking and sound judgement, in particular the ability to research and analyse relevant information, develop options, and think strategically.
- Business nouse and risk management, knowing what is important to key stakeholders.
- Ability to work within ambiguity and help shape the direction of the role in a fast-changing environment.
- Analytical and enquiring mindset, with a willingness to ask probing questions to understand the underlying information.
- Solutions focused with a natural problem-solving outlook.
- Ability to build effective relationships and work collaboratively at all levels across a large multi-disciplinary organisation.
- A demonstrated commitment to the provision of quality services and delivery of results.
- Previous experience in the healthcare sector is desirable.

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.

**Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world**

Health New Zealand - Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion**

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Health New Zealand - Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled P

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