Principal Change Analyst, Sector Digital Channels

6 months ago

New Zealand Te Whatu Ora - Health New Zealand Full time

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

**Te whiwhinga mahi | The Opportunity***

Our Sector Digital Channels team is the driving force behind change in our nationally enabled services. We're on a mission to create cost-effective and sustainable digital solutions that revolutionize accessibility. From user-friendly digital self-service options to seamless integration and automation, we're here to make life easier for the workforce.

We take pride in managing, delivering, and providing unwavering support for all our national external services. From Te Whatu Ora to Te Aka Whai Ora and Manatū Hauora, we've got our fingers on the pulse of it all. Plus, we're the champions of developing APIs that foster interconnectedness across systems used by external parties. It's like creating a symphony of seamless integration with the National Immunisation Register and Health Practitioner Index. Together, we're making a real impact.

**Mōu | About you***

As a Principal Change Analyst, you are a member of the Ways of Working & Change team. You hold collective accountability for maintaining and enhancing technology services while implementing and supporting our Te Whatu Ora priorities.

You provide critical analysis and guidance to ensure that we're delivering successful business change initiatives and strategic outcomes. You will work in an environment that provides a centralised capability of guidance and coordination of the change activities undertaken within the overall change landscape of Sector Digital Channels.

You will be responsible for supporting the Team Leader Ways of working and change in co-ordinating the E2E project pathway for Sector Digital Channels and the business areas it supports.

**Ngā pūkenga me ngā wheako | Skills and experience**
- A relevant tertiary qualification.
- Experience in change management and analysis in a complex and fast paced environment.
- Sound knowledge of change management and analysis techniques.
- Ability to extract and analyse information in order to identify, evaluate and communicate change risks.
- Strong problem-solving skills.
- Experience working with internal and external stakeholders.
- Strong analytical skills required to investigate business processes and identify areas for improvement.
- Analytical and enquiring mindset, with a willingness to ask probing questions to understand the underlying information.
- Demonstrated intuition and the ability to balance good process with the need to make clear decisions in demanding situations such as priority service outage.
- Demonstrated ability to work under tight timeframes and manage competing priorities while remaining resilient under pressure.
- Excellent organisational skills with a methodical approach to prioritising work to meet deadlines.
- Strong relationship management skills and the ability to develop, maintain and influence professional working relationships with a wide range of stakeholders.
- Excellent written and oral communication skills and the ability to explain information in a way that is readily understood.

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.

**Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion**

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora**

**Me pēhea te tuku tono | How to apply

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