Operations Coordinator
8 hours ago
As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.
We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.
When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.
- This role is located at our client site in Wellington #LI-MM1
- This role is permanent full time
- This role working hours is 40 hours, Monday to Friday, 8:00am - 5:00pm
**About the Role**
As the Operations Coordinator, you will be responsible for leading customer service and ensuring daily service levels and key tasks are met for our client. This role also requires arranging and meeting contractors to complete maintenance tasks as Facilities issues arise.
**Main Duties**
- Build, maintain and develop effective client relationships
- Ensuring customer and employee engagement targets are achieved
- Ensure site productivity and quality assurance standards are met
- Supervise employees in day-to-day operational work
- Ordering stock
- 2IC to manager
- Ensure your site is compliant with Canon and client Health & Safety Standards
**Key Requirements**
- Excellent written and verbal communication skills
- Ability to lead a team environment
- Exceptional attention to details and be numerically minded
- Strong customer service skills
- Time management skills
- Knowledge of Microsoft Word, Excel and Outlook
- We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity._
- As an equal opportunity employer, all applicants will be considered. _
- Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work._
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