Relationship Manager

4 weeks ago


Auckland City, New Zealand ASB Bank Full time

**Relationship Manager - Commercial Banking**

***:

- Take a leadership role within a complex Commercial Banking portfolio.
- Be a part of a motivated four-person team, driven by the desire to succeed.
- Build your network and partner with some of New Zealand's most exciting businesses to accelerate their financial progress.

Here at ASB, the customer is at the heart of everything we do. We are customer obsessed, an unbeatable team delivering unbeatable service, committed to providing New Zealand's best business offering.

From software engineering to healthcare, professional services to manufacturing; ASB Commercial is a team passionate about being simple every day and brilliant when it matters for our customers, by understanding their needs and matching them with appropriate products and services to help them accelerate their financial progress ensuring sustainable long-term client relationships.

We have an opportunity available for an energetic and driven Commercial Relationship Manager to **join a successful four-person Commercial Banking team in providing unbeatable service to commercial clients within Central Auckland.**

**Te Tūranga | The role**:
Reporting to the Commercial Manager, you will be responsible for:

- Maintaining proactive customer contact through personalised and meaningful conversations, to drive best in class customer service and satisfy your customers' needs.
- Coaching and developing two direct reports by encouraging a culture of excellence and creating an environment that promotes growth.
- Assisting with business development and acquisition through the leveraging of your internal and external networks.
- Partnering with specialists across the bank, including Global Markets, Trade, Onboarding, Asset Finance etc, to provide tailored solutions to a diverse range of clients.
- Driving strong customer engagement and retention through your thorough understanding of customer needs and the developing of complex pragmatic solutions.
- Maintaining the profitability and performance of a complex and growing portfolio, whilst upholding strong risk and control standards.

While every day will be different, your team includes three other motivated Commercial Bankers who support each other and celebrate success.

**Ngā mea kia whai angitū ahau? | What do I need to be successful?**
- Bring a natural curiosity and strong drive to deliver customer solutions every day.
- Have a demonstrated ability of creating and managing strong relationships with internal and external stakeholders.
- Use your strong understanding of the drivers behind New Zealand businesses to educate and influence.
- Have keen attention to detail and excellent time management skills; and
- Demonstrate impeccable written and oral communication.

**He aha tāu e hoki mai ai? | What will you get in return?**

**Company/Culture**: ASB is more than just a place to work. We want our people to grow personally and professionally, and we want to attract amazing talent. One way we try to do this is by giving our people access to benefits over and above what we pay. So, we have a range of policies to ensure you can live life one step ahead with ASB. Check out more information here Why work here? - ASB Careers (asbgroup.co.nz)

**At the heart of ASB is us;** the people, working together. Our values of Caring, Passion, Integrity, United, and Courage are the characteristics that best describe who we are and what we stand for. It's our people who live and breathe our purpose, our values, and our brand every day. Join the ASB team, and together we'll continue to help our customers live life one step ahead.

**Me pēhea te tono | How to apply**:
If this role sounds like it might be the one for you then please click "apply"we'd love to hear from you

**Job Details**:

- Reference #
WP154829- Posted on
21 Jul 2023- Closes on
06 Sep 2023 12:00- Location(s)
North Wharf- Company
ASB Bank- Expertise
Business Banking- Work type(s)
Full Time


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