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Claims Support Administrator

4 weeks ago

Auckland City, New Zealand Marsh Full time

Wellnz is seeking to appoint a **Claims Support Administrator **based in Auckland

**What can you expect?**

**Wellnz**, now a part of **Marsh** has an opportunity for a motivated and experienced Case Manager looking for something different, where they can put their excellent communication and relationship building skills to work.

**Wellnz** is a leader in human risk consultancy. We work closely with our employers to support their people with: injury management, return to work support for non-injury factors (illness, mental health), injury prevention, early intervention and other wellbeing services. Due to our growth we are in need of passionate, experienced and values driven talent to join our team.

**What is in it for you?**

Marsh strongly believes in “Feeling comfortable bringing your whole self to work is a fundamental right of every colleague”. We offer the following benefits to our employees so they feel valued each day at work:
- Leading training and development programmes
- Modern CBD offices
- Great team environment with energetic and supportive colleagues
- Opportunity to learn and grow as a professional

**We will count on you to**:

- Implement and deliver services that meet contractual requirements
- Ensure client contacts and positive working relationships are maintained
- Enter accurate data in a timely manner
- Upload hard copy information against the appropriate digital claim record
- Modify and update database systems as required
- Comply with our health and safety practices
- Support the finance team to reconcile provider statements
- Complete general administration duties
- Perform other duties as may be required from time to time

**We would like you to have**:

- Clear and concise oral and written communication skills
- Accurate and fast entering of information into databases
- Excellent organization skills - able to prioritize work and meet deadlines
- Excellent interpersonal skills - able to work within a team
- Proficient in Microsoft Office tools (or equivalent) - Outlook, Word and Excel
- Willing to accept responsibility and accountability for own decisions and work
- Strong problem solving capabilities
- Motivated to succeed through being results oriented while maintaining client focus and a professional attitude
- Ability to complete administrative tasks quickly and accurately

**Are you Ready to Join?**

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.