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Claims Administrator

1 month ago

Auckland City, New Zealand Team Global Express Full time

Location: Auckland

Full Time
- A rare opportunity to be a part of an exciting companywide transformation
- Collaborate with industry and technical experts to grow your knowledge
- Grow your skillset with a manager who will invest in you and your career at Team Global Express

About Team Global Express NZ

Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating in New Zealand.

We are a customer-centric, safety-obsessed business with a high-performing, values-based team. We move the companies that drive the world, enabling New Zealand to flourish.

Connecting people and communities| Driving eCommerce | Moving New Zealand

Your Opportunity

We are looking for awesome Claims Administrators to join our Auckland Branch.

You will be responsible for managing a high volume of claims end-to-end, including receiving and processing claims and investigating and determining outcomes. You will work closely with customers and TGE staff throughout the claims process.

The key areas of focus are:

- Establishing and maintaining effective working relationships with internal and external customers.
- Ensuring all required information is obtained before processing for payment
- Advise customers of the outcome of the claim approval/decline
- Ensure accurate data entry
- Responding to customer queries regarding claims

You will be working with a manager who is committed to you and your growth within the company. Your learning and development is a priority to us.

Working as part of the Team Global Express team, you will develop effective working relationships and communicate effectively with internal and external customers.

In return, we deliver a top-class work environment where we put you first. At Global Express NZ, we are interested in your personal growth and development. We want to know your career aspirations and help you achieve them

If you're interested in being a part of the Global Express team, please click 'Apply'

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and Drug & Alcohol Testing. (Medical Assessment for safety critical roles)

Team Global is an Alcohol and Drug Free Workplace.

Diversity and Inclusion

We celebrate difference.
- Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

To find out more about us, visit

About - Team Global Express