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Claims Administrator

4 months ago

Auckland City, New Zealand HAYS Full time

Work for a leading insurance company that offers flexible working

**Your new company**

We are a leading insurance company based in Auckland CBD, and we are looking for motivated and driven individuals to join our team as Claims Administrators. As part of our team, you will have the opportunity to work in a modern and flexible office environment that promotes work-life balance, career progression, and personal development.

Key Responsibilities:

- Process claims in accordance with company policies and procedures
- Investigate and assess claims to determine coverage, liability and damages
- Negotiate settlements with customers and/or third-party claimants
- Provide excellent customer service by communicating with customers, brokers, and other stakeholders regarding claim status and settlement offers
- Manage and prioritise a caseload of claims and meet productivity and quality standards
- Collaborate with other departments to resolve complex claims issues
- Maintain accurate claims records and documentation
- Strong communication skills and the ability to build rapport with clients
- A positive and enthusiastic attitude
- A strong work ethic and a willingness to learn
- The ability to work independently and as part of a team
- A passion for sales and customer service
- Experience in insurance sales or a related field is an advantage, but not required.

In return for your skills and hard work, we offer a competitive salary starting at $60,000 per annum(if you have claims experience), a flexible working environment, a modern and comfortable office, and excellent opportunities for career progression.

If you are motivated, driven, and looking for a challenging and rewarding career in insurance sales, then we want to hear from you. Please send your CV and a cover letter to us today, and we will be in touch with you soon.

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