Service Centre Representative 3

5 months ago

Wellington City, New Zealand Canon Full time

**Collaborative and friendly team culture**:

- **Competitive Salary**:

- **Great place to work**

LI-MM1

**About Us**

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

**About the Role**

As a Service Centre Representative 1, you will always provide efficient focused service and ensure that the agreed services are met and exceeded where possible. You know how to build and develop a strong working relationship with the client on site. You will welcome and greet visitors with a position and helpful attitude.

**Scope of the role includes**:

- Provide leave cover on the client sites
- Mail and courier processing and delivery
- Answering phone calls in a professional manner
- Delivering milk
- Setting meeting rooms for client
- General administrative tasks such as scanning documents, etc.
- Ensure your site is compliant with Canon Business Services and Client Health & Safety Standards
- Heavy courier lifting is involved

**About you**

For you to be successful in this role, you should a strong team player and display a positive "can-do" attitude. You should have a keen eye for details and always work with accuracy with a good level of computer literacy. You should possess a good communication skill. You have an excellent administrative, time management, organisation skills and have the desire to deliver and exceed our client expectations.

Key Skills and experience include;
- Determined to give excellent customer service
- Personally motivated and willing to take initiative
- Great communicators who display positivity
- Superior time management and ability to multi-task
- Strong team players with a can-do attitude

In return you will have an opportunity to join a highly regarded global brand committed to investing in its people’s learning and development.

If this sounds like you, we’d love you to apply

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

Successful applicants will be notified of next steps.

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