Bookings Coordinator

4 weeks ago


Auckland City, New Zealand Auckland Council Full time

Coordinate unique experiences for Aucklanders, domestic and international visitors
- Fast-paced, dynamic position with training provided
- Permanent, part-time position, 24 hours per week

**He angitūtanga: The opportunity**
New Zealand Maritime Museum Hui Te Ananui a Tangaroa has a team of passionate and knowledgeable staff and volunteers, where we share New Zealand’s history and inspirational stories throughout our extensive galleries, exhibitions, programmes and on-water experiences.

Our Bookings Coordinator is a vital first point of contact for a range of visitors, including schools, tourism agents, community groups and other Auckland organisations

In this role, you will respond to queries and provide information on the range of experiences and services we offer.
You’ll manage the booking process from start to end including coordinating and communicating with internal staff members.

**He kōrero mōu: About you**
Leveraging your confident communication style and personality, you will connect with our visitors quickly and understand the needs of a range of visitors.. You will be comfortable interacting and coordinating with multiple internal teams and colleagues.

Your ease at negotiating and implementing the varied requirements of the role, is essential in providing a consistent and positive experience for our visitors.

Your high energy, natural organisational skills and ability to think on your feet will steer you well, as will your ability to convert enquiries to bookings and sales.

**Requirements and desirables**:

- A high level of interpersonal and communication skills
- Experience with a booking system in the customer service, hospitality and/or the tourism/travel industry is desirable

**Ngā āhuatanga kei a mātou: What we offer**
This is a permanent part-time position, working 24 hours per week with some flexibility around working hours but includes Mondays and Fridays. We're a tight-knit team, all working together to ensure our visitors have a memorable experience exploring Aotearoa New Zealand’s maritime heritage.

As part of our Auckland Council rōpū, you’ll gain access to many benefits and discounts, including discounted financial services and insurance, Auckland Art Gallery membership, entertainment, lifestyle discounts and more.

**Applications close Monday 16th September at 11.59PM**

To view the Position Description for this role, please click here.
- Tātaki Auckland Unlimited is committed to the protection and wellbeing of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014 and is deemed a safety sensitive position. As such applicants will be required to undergo police vetting and a drug test prior to commencing employment._
- Tātaki Auckland Unlimited strongly encourages our employees to be fully vaccinated._


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