Senior Account Manager

5 months ago

Hamilton, New Zealand Ecolab Full time

**About the role**:
Nalco Water, an Ecolab division, provides process and water treatment chemical and equipment solutions, with a customer base that includes major NZ businesses across a variety of industry sectors.

We currently have an opportunity for an Account Manager to join our **Nalco Water Heavy **team in the Central Plateau / Bay of Plenty region of New Zealand.

Reporting to the Area Manager, your technical and commercial activities will involve managing our existing and potential new clients including major industrial and manufacturing facilities and geothermal businesses in the Taupo and Rotorua area.

This role involves regular travel so there may be a need for overnight stays.

**Key responsibilities will include**:

- Manage and develop the current client base within the region, leveraging our strong client relationships and driving service delivery.
- With the team, devising a business development strategy to maximise new account opportunities, for both process services and water treatment.
- Assisting with the troubleshooting of technical problems in a timely manner to ensure ongoing chemical treatment of process unit operations and water treatment facilities.
- Continuous improvement activities at our customer sites to add value to our supply partnerships.
- Manage stock levels and forecasting to maintain continuity of chemical supply
- System checks on monitoring equipment
- Prepare & deliver proposals and business review meetings with customers

**By nature, you will ideally demonstrate**:

- High commitment to Safety, Environment, Occupational Health and Quality.
- Excellent communication and interpersonal skills to build relationships with both internal & external customers
- Good mechanical aptitude, delivering a hands-on approach to service execution and adding value.
- Strong technical problem-solving ability.
- Can perform both individually and in a team environment.

**To be successful, ideally you will preferably have the following**:

- Account Management experience
- Chemical Engineering, Chemistry or Science degree (or) experience in industry setting
- A desire to work in the water treatment and mineral processing industries.
- A strong aptitude for customer service sales
- An innate ability to quickly develop rapport and build strong working relationships with users of the products and chemical treatment programs.
- A pro-active approach to learning the technical aspects of the business.

Don’t worry if you don’t have everything above. We are always willing to support your development.

At Ecolab, we are dedicated to ensuring our associates are provided with an environment geared toward the recognition of achievement, growth, safety, and well-being. There are various opportunities and means to receive additional rewards and recognition.

**About ECOLAB**:
Every day, we help make the world cleaner, safer and healthier - protecting people and vital resources. A trusted partner at nearly three million customer locations, Ecolab is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. Around the world, customers in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals.

**Life at ECOLAB**:
Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.

We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company, and delivering results and demonstrating teamwork, drives advancement.

**Some of the benefits you could enjoy**:

- Flexible Working Arrangements
- Health and Well-being Subsidy of $250 per year
- Industry leading parental leave programs
- MY Days bonus leave program
- Rewarding Bonus and Incentive programs
- Attractive Staff Product Discounts
- Access to the Ecolab holiday house in Lake Taupo NZ
- Employee Stock Purchase Plan

**How to apply**:
**Get social with us**:
li-anz

**Our Commitment to Diversity and Inclusion**

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

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