Customer Order Specialist

4 weeks ago


Auckland City, New Zealand Signify Full time

Job Title

Customer Order Specialist

**Job Description**:
We are Signify, previously known as Philips Lighting, and we’re looking for a Customer Order Specialist to join our New Zealand team based in Auckland.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As a Customer Order Specialist, you’ll be responsible for managing the Order to Cash process for our valued customer base.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch

What you’ll do

In this role you will contribute to a high level of external customer's satisfaction and excellent operational service. At the same time, you will work closely with a broad set of colleagues from different functions and levels to deliver best in class customer service results to meet operational and financial targets.

You will be responsible for managing the Order to Cash process within defined accounts across B2B and B2C Channels. Your tasks will include:

- Order processing including order allocation.
- Track and tracing of orders.
- Aligning with Supply Chain on stock management.
- Supporting customer enquiries.
- Supporting colleagues with backfill when required.

Your qualifications

This is an early career position with a broad scope to learn and grow. Preferable skills and experience include:

- Customer facing experience (sales desk or call center).
- Order management experience is an advantage.
- Office suite skills, in Outlook, Excel.
- SAP experience.
- Experience in a similar field of technology would be advantageous.
- The desire to learn and grow in a multinational organisation.

What you’ll get in return

A great team environment, growth and learning opportunities, company discounts, flexibility in workspace.

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See

SignifyLife

through the eyes of our employees



  • Auckland City, New Zealand Teletrac Navman Full time

    Are you an expert in managing and processing orders? Do you have a passion for customer service? Look no further. We are on the lookout for a proactive Order Management Specialist, based in the vibrant city of Auckland, New Zealand. This key role falls within our Service Delivery team and reports to the Order Management Manager. **WHAT YOU WILL DO** As an...


  • Auckland City, New Zealand Teletrac Navman Full time

    Are you an expert in managing and processing orders? Do you have a passion for customer service? Look no further. We are on the lookout for a proactive Order Management Specialist, based in the vibrant city of Auckland, New Zealand. This key role falls within our Service Delivery team and reports to the Order Management Manager. **WHAT YOU WILL DO** As an...


  • Auckland City, New Zealand Teletrac Navman Full time

    Teletrac Navman is a software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. Whether you come from a customer support background, or if you have prior experience in administration, this position will offer you the opportunity to continue developing...


  • Auckland City, New Zealand BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Auckland City, New Zealand Tesla Full time

    What to Expect - The Order Operations Specialist is a member of the global sales operations team with a focus on the local market. In this fast-paced internal focused position, you will directly support the accurate administration of customer orders and transactions in Tesla’s systems. This is an excellent opportunity for an energetic, motivated and...

  • Customer Service

    3 weeks ago


    Auckland City, New Zealand Frog Recruitment Full time

    We are working with a manufacturing company who are looking for a customer service and order processor to join their team on a temporary, full-time basis for 6 months starting from early March. - Temp Customer Service and order processing position - 6-month temp contract - Hourly rate $26 - $27 + 8% holiday pay - Monday - Friday: 8am - 4:30pm - Can be...


  • Wellington City, New Zealand TwoTicks Full time

    **About the opportunity**: Our client is a market leader in the supply of IT product to government and corporate clients. They are seeking a service-oriented individual with a knack for numbers and a keen eye for details to join their procurement team! Their exceptional performance and market standing over many years is a result of their high levels of...


  • Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    Customer Relations Specialist - Supply Chain - Auckland - Full-time - New Zealand We are looking for a Customer Relations Specialist to join our vibrant CS team of 5 on an **18 month fixed term contract,** reporting to the Customer Services Manager you will play a vital role in providing support to customers (internal and external) in ensuring that all...


  • Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    **Company Description** JDE Peet’s is the world's leading pure-play coffee and tea company, serving approximately 4,200 cups of coffee or tea per second, and is headquartered in the Netherlands. For more than 265 years, we’ve been inspired by the belief that it’s amazing what can happen over a cup of coffee. We unleash the possibilities of coffee and...


  • Auckland City, New Zealand Arthrex Full time

    Customer Service Specialist - Loan Kits ARTHREX NEW ZEALAND **Title**: Customer Service Specialist **Dept.**: Operations **Reports To**: Customer Service Team Leader **Updated**: January 2021 **Mercer Code**: N/A **Summary Requirements**: To perform this role successfully, an individual must be able to perform each essential activity to a satisfactory...


  • Auckland City, New Zealand HAYS Full time

    6-month contract for a Customer Fulfilment Specialist with a leading global organisation. As a Senior Customer Fulfilment Specialist, you’ll play a crucial role in delivering exceptional customer solutions, optimising team processes, and driving continuous improvement. **Your new role** - Manage end-to-end lifecycle of assigned Service Requests -...


  • Auckland City, New Zealand Teletrac Navman Full time

    Join us and contribute to our success and innovation as an Order Implementation Coordinator! As an Order Implementation Coordinator, you will manage the implementation of incoming orders, demonstrating value to customers throughout the process. You will maintain high standards and ensure timely communication with cross-functional teams. **Responsibilities...


  • Auckland City, New Zealand Xylem Full time

    Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable...


  • Auckland City, New Zealand Latitude Financial Services Full time

    Let’s talk about the Opportunity We are looking for our next Customer Experience Specialist to join our team to respond to customer service enquiries across all our products. An expert in your field you will partner with business leaders to ensure improvement in compliance and drive a Customer First focus with our offshore partners. Some of the thing...


  • Auckland City, New Zealand DSM-Firmenich Full time

    **We bring progress to life.** **What you’ll do**: To process customer order accurately with agreed lead time and work cross functional providing world class customer service. This position allows to interact with internal and external stakeholders and drive results with best system and processes. **Your key responsibilities**: Order Processing for...


  • Auckland City, New Zealand New Zealand Government Full time

    Graduate Customer Compliance Specialists - Are you looking for a career to compliment your Accounting or Commerce related qualification? - Have you recently graduated or are you due to graduate in 2023? - Are you looking to progress your knowledge in a professional setting? - Permanent opportunities based in Wellington and Auckland If the above sounds like...


  • Auckland City, New Zealand Give A Grad A Go Full time

    Salary of $57,000 + KiwiSaver Contributions - Well structured onboarding and training programs - Hands on training and support **Are you looking for a role in a rewarding not for profit?** **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to...


  • Wellington City, New Zealand FUJIFILM Full time

    Permanent, full-time position - Excellent staff benefits - Internationally renowned and global industry-leading company **About FUJIFILM Business Innovation** FUJIFILM Business Innovation is committed to offering innovation to businesses globally to help maximize their organizational strengths. As a USD$9 billion enterprise with approximately 40,000...


  • Auckland City, New Zealand Auckland War Memorial Museum Full time

    Posted: 10/03/2024 Closing Date: 24/03/2024 **Job Type**: Permanent - Full Time Location: Auckland Job Category: Advertising, Media, Arts & Entertainment **Tāmaki Paenga Hira: Tui tui hono tangata, whenua me te moana.** **Auckland War Memorial Museum: Connecting through sharing stories of people, lands and seas** Auckland Museum is a much-loved...

  • Customer Specialist

    2 weeks ago


    Auckland, Auckland, New Zealand ASB Bank Full time

    Customer Specialist - Hunters Plaza (24 hours a week)***: ASB Advice Centres (Branch Banking)Customer Specialist Permanent Part TimeHere at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions...