Sales Support Officer
3 months ago
Jump Aboard for #betterways
CMA CGM Group Agencies (New Zealand) Limited is a wholly owned subsidiary of CMA CGM Worldwide Agencies (France) and represents the interests of CMA CGM throughout New Zealand. Operating from its headquarters in Auckland the company provides a full range of personalised and e-commerce solutions to all its customers nationwide including many of New Zealand’s premier exporters and importers and leading brands
A fantastic permanent role has become available in our Sales Support team for an enthusiastic individual to join our team in Auckland as the Sales Support Officer. Reporting to the Sales Support Supervisor, the main responsibilities of the Sales Support Officer include:
To handle external/internal pricing inquiries for all trades including over dimensional, out of gauge, and hazardous cargoes.
Support the outside/inside sales team to achieve the targeted market coverage and actively perform customer follow up.
Support customers with the use of digital platform - My Prices.
Promote CMA CGM Group Services and Non-Maritime products - E-commerce, VAS, Intermodal, CEVA.
To ensure that when all bookings are received by the customer services team that a clearly identifiable valid SQ reference is in the system ready for processing.
**To be successful in this role, you MUST have**:
Previous experience in telemarketing and internal sales is highly regarded.
Experience in a customer service/sales support role within the shipping or related industry
Flexibility and willingness to undertake a variety of duties.
Strong interpersonal skills.
Highly organized.
Logical and analytical thinker.
Excellent communication skills and the ability to work in a team environment.
Self motivated with ability to plan and co-ordinate workflows and performance effectively and without supervision.
Unlimited working rights in New Zealand
**Culture & Benefits**:
Our culture is embodied by boldness, integrity, initiative and imagination. With those values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing processes within our Group network.
**In addition, CMA CGM offers a number of perks including**:
Study leave and study reimbursement
Flexible working options
Life Insurance benefits along with subsidized Health insurance
Opportunity to participate in volunteer initiatives
Access to 3000+ learning resources and courses
Opportunity for career development in Asia Pacific, Europe and other office locations globally
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