Sales Support

5 months ago


Manukau City, New Zealand Madison Recruitment Full time

Competitive base salary and immediate start
- Join a secure organization with fantastic culture
- Skip the traffic - hybrid options and South East Auckland office

About the role:
You’ll be the go-to person for both customers and our sales agents and distributors outside of New Zealand, providing top-notch administrative support. This pivotal role involves being the bridge between customers, sales agents, distributors, and their teams. You’ll also be responsible for coordinating sales support processes and other activities to ensure premium customer satisfaction. If you thrive in a customer centric role where you can make a real impact, you may be the right fit for this position

About the company:
Our client is a leader in their field, offering premium fabrics, wall coverings and accessories. Driven by a fascination with various lifestyles, our client consistently explores the transformative power of fabric in people’s lives. Their unique perspective guides the design and curation of their collections, which balance external influences with local insights. While staying on top of trends is essential, they prioritize the environmental and practical suitability of their têxtiles, ensuring exceptional performance.

Day to day you will:
Handle inquiries, quotes, purchase orders, and order changes accurately and promptly
Resolve customer complaints and provide appropriate solutions
Secure orders and ensure all sales components are completed smoothly
Maintain up-to-date knowledge of products, competitors, and market trends
Support administration tasks, special projects, and reporting requirements

To be successful in this role you will need:
Several years’ customer service experience in a commercial environment
Strong written and verbal communication skills
Experience building relationships with customers, account management support experience would be great
Experience providing quotes would be advantageous
SAP experience advantageous also

This role is based in South East Auckland with hybrid opportunities once trained. In addition to a great work culture and competitive salary, our client provides a variety of perks including:
Employee assistance programme
Free financial advice (from a third party provider)
Discounted product
Annual company “day for good”

If you are ready to take the next step in your career and own your role, then APPLY today. To discuss the role further, call Moana on 09 271 1152.

Reference: 139466


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