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Service Desk Administrator

4 months ago

Dunedin, New Zealand Platinum Recruitment Limited Full time

Supportive environment + work-life balance
- Competitive contract rates
- Central Dunedin location

**About the Company**:
Join a prestigious organization dedicated to driving positive change and shaping the future of a thriving community. With a strong presence in the region, they are committed to enhancing the quality of life and fostering sustainable development.

**About the Role**:
The role also involves assisting with staff onboarding and offboarding, including account setup, hardware/software configuration, and training. Additionally, the Service Desk Administrator will document support activities for knowledge sharing and collaborate with the IT team to enhance service delivery.

**Required Skills and Experience**:

- Proficiency in Microsoft 365 and Windows 10.
- Familiarity with Azure is advantageous, though not mandatory.
- Previous experience providing level 1 and 2 technical support in a professional setting.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and the capacity to work well under pressure.
- Customer-focused mindset with a dedication to delivering high-quality support.

**Contract Benefits**:

- Competitive compensation package for the duration of the contract.
- Professional development opportunities.
- Flexible work arrangements.
- Engaging company-wide events and activities.

Join this team and become an integral part of an organization dedicated to driving positive change and supporting its staff.

To find out more or have a confidential chat you can contact Melana on