Programme Director: Networks

4 months ago


New Zealand Te Whatu Ora - Health New Zealand Full time

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

**Te whiwhinga mahi | The Opportunity**

Our Digital Enterprise Services team leads the way in merging our ICT infrastructure, reducing duplication to simplify our operations, making things smoother to handle and maintain. We're all about striving for excellence

Our team plays a crucial role in building a strong digital foundation and ensuring operational success. We're the driving force behind our organisation's modern infrastructure, adapting to evolving technology while ensuring stability, scalability, and modernisation. Our focus is not just on technology but also on delivering top-notch service.

We've got a lot on our plate From overseeing the national ITSM and Service Desk functions to managing workspace tools, core infrastructure, integration platforms, and more, we've got you covered. We're here to build upon our rich history and legacy, ushering in the future with contemporary platforms that seamlessly transition us from the old ways to the new.

**Mōu | About you**

As our Programme Director Network & Communications, you will take on some exciting leadership responsibilities in two crucial areas: People and Program Directorship. You will lead a national program strategy and guide our talented team in Digital Enterprise Services. This involves tackling complex service transitions in the tech world, with a dash of collaboration with other tech groups. It's all happening as we shift from old-school tech to a modern digital era, making it a pivotal challenge. Your role also involves championing our team as they adapt to new ways of working, broadening their horizons from specific projects to broader programs, switching from traditional waterfall approaches to agile methods, and managing the shift from capital funding to operational expenses with continuous delivery.

You'll also be making critical decisions about digital technology investments - when, where, and how to invest. Overcoming obstacles and ensuring the right choices at the right time are key aspects. Plus, executing modern delivery methods and breaking down barriers is equally vital. Our goal is to simplify our complex environment by adopting standardised methods and processes. This will free up resources (capital, operational expenses, and our amazing workforce) and speed up delivery.

As a leader, you'll foster a culture of unity and continuous improvement, ensuring our systems and services meet service levels and customer expectations. You'll also play a crucial role in shaping our Data & Digital strategy and represent your domain at our Digital Enterprise Services leadership table.

In terms of our customers, you'll lead program teams to efficiently deliver solutions and communicate changes effectively to meet their needs. We're also working towards nationalising our digital platform investments to ensure fairness across all locations, big or small. In the Service Transition arena, you'll be instrumental in aligning Network & Communications in change programs, equipping teams with the tools and training they need for successful implementation and ongoing support. The same goes for program delivery in change programs, ensuring everyone's on the same page for successful outcomes.

**Ngā pūkenga me ngā wheako | Skills and experience**
- ICT / Technology professional with proven senior leadership experience and proven track record of leading large, complex mission-critical Information Technology environment(s) e.g. health, telecommunications, or public utility
- Minimum 15 years' ICT experience in ICT. Needs to draw on extensive experience in varied environments, with specific experience in the Networks space, and an understanding of communications technologies.
- In-depth practical understanding of how to accurately plan, monitor and control the delivery of a suite of projects within programme of works utilising earned value disciplines, Agile, Waterfall, DevOps or appropriate methods that are fit for purpose for that programme / project
- Experience with executive and board level engagement, reporting and facilitation.
- Experience in creating and managing an environment of continuous improvement and managing people across multiple disciplines

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be



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