Programme Director: Hybrid Multi-cloud

5 months ago

New Zealand Te Whatu Ora - Health New Zealand Full time

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

**Te whiwhinga mahi | The Opportunity**

Our Digital Enterprise Services team leads the way in merging our ICT infrastructure, reducing duplication to simplify our operations, making things smoother to handle and maintain. We're all about striving for excellence

Our team plays a crucial role in building a strong digital foundation and ensuring operational success. We're the driving force behind our organisation's modern infrastructure, adapting to evolving technology while ensuring stability, scalability, and modernisation. Our focus is not just on technology but also on delivering top-notch service.

We've got a lot on our plate From overseeing the national ITSM and Service Desk functions to managing workspace tools, core infrastructure, integration platforms, and more, we've got you covered. We're here to build upon our rich history and legacy, ushering in the future with contemporary platforms that seamlessly transition us from the old ways to the new.

**Mōu | About you**

As our Programme Director Hybrid Mulit-Cloud & Platforms, you will take on some exciting leadership responsibilities in two crucial areas: People and Program Directorship. Imagine being at the helm of a major national program, guiding a highly skilled team in Digital Enterprise Services. This isn't just any challenge; it involves navigating complex service transitions over several years, all while we're in the midst of transitioning from legacy tech to a modern digital future.

But it's not just about technology; it's about leading our amazing people through this transformation. You'll help them embrace new ways of working, expand their career horizons from small projects to broad programs, shift from traditional waterfall methods to agile, and adapt from capital funding to operational expenditure and continuous delivery. Your role is critical in ensuring our team is fully engaged and supportive during this transition.

We're also counting on you to make the right investment choices, nail the timing, and ensure flawless execution across our digital technologies. Breaking through barriers and challenges to make the right choices at the right time is a top priority. Likewise, implementing modern delivery methods to overcome obstacles is equally important.

In essence, your mission is to encourage programs and projects to do the right thing and stop perpetuating outdated practices. We want to simplify our complex environment by adopting standardised methods and processes, freeing up resources for faster delivery - both in terms of capital and operational expenditure as well as our dedicated workforce.

You'll also foster a culture of connectedness and continuous improvement for systems and services. Your role will be instrumental in managing availability to meet service levels and customer expectations. You'll contribute significantly to the overall Data & Digital strategy and be a strong advocate for your domain at our Digital Enterprise Services leadership table. You will lead the way in how our customers perceive our services. By guiding program teams to efficiently deliver solutions and effectively communicate changes, you'll meet and exceed their service needs and expectations.

Last but not least, you'll play a crucial part in nationalising our digital platform investments, ensuring that funding is directed where it's needed most. This objective is all about equity, making sure that smaller and rural locations aren't left behind in service development and deployments.

**Ngā pūkenga me ngā wheako | Skills and experience**
- ICT / Technology professional with proven senior leadership experience and proven track record of leading large, complex mission-critical Information Technology environment(s) e.g. health, telecommunications, or public utility
- Minimum 15 years' ICT experience in ICT. Needs to draw on extensive experience in varied environments, including cloud infrastructure and migration.
- In-depth practical understanding of how to accurately plan, monitor and control the delivery of a suite of projects within programme of works utilising earned value disciplines, Agile, Waterfall, DevOps or appropriate methods that are fit for purpose for that programme / project
- Experience with executive and board level engagement, reporting and facilitation.
- Experience in creating and managing an environment of continuous improvement and managing people across multiple disciplines

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Ko te mahi e tika ana mō te ao hurihuri nei | W

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