National Account Manager

7 months ago

Auckland City, New Zealand ZURU Full time

**\uD83D\uDE80 Driving success across New Zealand Manage relationships with leading retailers, orchestrate Go-To-Market strategies, and own P&L across ZURU Edge core verticals. Make an impact with your strategic mindset and customer/category-centric approach \uD83C\uDFAF\uD83D\uDCC8**

**ZURU** is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers.

Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations.

One of the largest toy companies in the world, globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascal + Friends, NOOD, BONKERS, Gumi Yum Surprise and Dose & Co.

**ABOUT THE ROLE**

You will be responsible for driving our success in New Zealand by establishing and managing strong customer relationships with the leading retailer accounts in the market, orchestrating Go-To-Market strategies, and owning the full P&L, ensuring commercial success across our core verticals (Baby, Pet, Household, Beauty, Wellness).

**HOW YOU WILL MAKE AN IMPACT**

Through your efforts, you will have a significant impact on the success of the ZURU Edge NZ business. By leveraging your strong understanding of the 4P framework and ability to drive mutually beneficial outcomes you will work with internal stakeholders to develop the ZURU Edge NZ customer strategies.

Your excellent communication and interpersonal skills as well as your proven track record in account management and negotiation will help you to effectively collaborate and align strategies with your customers.

Your organisation and time management skills will ensure that you are able to work independently while managing multiple priorities to effectively execute these strategies. Ultimately, your self-motivated and results-driven nature combined with your financial acumen will mean that you achieve and exceed your sales targets.

**Customer Relationship Management**:

- Build and maintain strong relationships with buyers, understanding their needs and preferences. Collaborate with them to develop strategies that align with our business goals.

**Sales Performance**:

- Take ownership of key sales measures and targets, striving to achieve and exceed them. Continuously analyse sales data and market trends to identify growth opportunities and develop action plans.

**Cross-Functional Collaboration**:

- Work closely with the teams to implement customer category strategies effectively. Ensure the execution of best-in-class 4P (product, price, place, and promotion) strategies.

**Customer Service Excellence**:

- Collaborate with Demand Planning to ensure exceptional customer service levels. Proactively address any potential issues and work towards exceeding customer expectations.

**Category Management**:

- Partner with the team to implement category plans and trade business plans to ensuring the success of category initiatives.

**Promotional Strategy**:

- Implement and execute promotional strategies in collaboration with customers. Effectively manage trade budgets, optimize product range and space allocation to maximize sales opportunities.

**Negotiations and Trading Terms**:

- Manage customer negotiations aligned with Zuru’s commercial strategy. Drive favourable terms while maintaining strong relationships with customers.

**Continuous Improvement**:

- Identify opportunities for efficiency, profitability, and overall improvement in category management. Proactively seek innovative solutions to enhance processes and drive business success.

**REQUIRED**:

- Proven track record in national account management, with a focus on achieving sales targets and building customer relationships.
- Strong understanding of the 4P framework and experience in executing category strategies.
- Excellent negotiation skills with the ability to drive mutually beneficial agreements.
- Analytical mindset with proficiency in analysing sales data and market trends.
- Exceptional communication and interpersonal skills to effectively collaborate with cross-functional teams and customers.
- Detail-oriented with strong organizational and time management skills.
- Experience in category management or shopper marketing is desirable.

**ABOUT ZURU**

ZURU is on a quest to reimagine tomorrow. Founded in 2003, ZURU Group has rapidly grown and now spans three core divisions—ZURU Toys, ZURU Edge (consumer goods) and ZURU Tech (construction).

Known for its cutti

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